Optimizing Revenue Cycle Management During the Transition to Value-Based Care
Among the first and most important challenges in this changing world is to bridge the traditional gap between patient-facing front ends of practices and business back-ends.
Why Healthcare Executives Are Increasingly Upbeat About Value-Based Care Models
Recent research strongly suggests that both healthcare executives and payers are becoming less worried and more optimistic about shedding traditional fee-for-service contracts and assuming financial responsibility for better outcomes.
How Chatbots Improve Patient Engagement and Satisfaction
Using artificial intelligence, sophisticated bots are smart enough to identify a range of questions and prompts, and respond accordingly.
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Fighting Back Against the Ransomware Threat in Health Care
Healthcare, with its troves of valuable patient data, is the No. 1 target. Personal health information is 10 times more valuable than data stolen from ...
The Challenge of Defining Value in Health Care
The recognition that patients are the ultimate stakeholders in healthcare is driving several ongoing efforts to define value, but the question ...
The Transformative Potential of Predictive Analytics
Thanks primarily to the advent of electronic health records (EHR), seemingly endless stores of data are accumulating, ripe to be mined and analyzed.
Understanding Cost-Effective Analysis in the Transition to Value-Based Care
It has been estimated that more than $200 billion worth of unnecessary services are provided in the U.S. healthcare system each year. Whether through ...
case study
Medical Scribes as an Input in Health-Care Production
Medical scribes are charting specialists who prepare patient charts in the physician’s stead, creating efficiency gains in production via ...
Implementing Policies that Promote Bad-Debt Avoidance
Hospitals will always have to deal with bad debt, but slicing even a small percentage off the top of that mountain could mean significant added ...
What Wearables Bring to the Healthcare Table
Thanks to technological advances that seem to flow at breakneck speed, wearables and similar devices may soon be widely used to routinely monitor ...
How a Community Health Center Improved Patient Experience
Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.
Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.
AI Chatbots
We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.
Revenue Cycle Management
Transition Revenue Cycle Management into the modern age with a suite of software tools that will transform your billing and coding processes. Transact at lightning speed, with increased transparency and decreased siloes. The QueueLogix software application seamlessly integrates with existing EMRs to ensure the clinical activities and back-office operations are well aligned, monitored and successful.
Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators asses their schedules, and ensure appointment compliance.
Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer emergency medicine, outpatient, hospitalist medicine and other scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.