Hospitalist

Delivering quality patient care keeps hospitalists on the go. That's why providers rely on the hospitalist scribe program to earn the rewards and benefits of ancillary support.

Think what Hospitalists unburdened by data entry can accomplish.

With ScribeAmerica, you have a critical new resource for optimizing EHR use and workflow for the inpatient setting. After connecting with your care team, we pinpoint where you're falling short and how we can benefit you the most. What are the specific characteristics of your workplace? How can we help you care for the unique population you serve? Maybe you need twenty-four hour coverage or scribes to overlap with your physicians' schedules. We cover holidays. And if you have a new EHR, count on us for hires with the appropriate documentation expertise.

Our EHR scribe training program educates specialists. Hospitalist scribes develop skills that differ from their medical scribe counterparts. With training to review relevant history, lab tests, and prep charts, hospitalist scribes ensure the providers are ready to see patients. You can rely on our experienced project leaders to hire the most qualified local personnel. That's another benefit of our proprietary national recruitment process. With medical scribes assisting the care team, you will meet daily demands, and increase patient census without adding an additional provider.

Benefits

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Hospitalist Scribes Success Strategy

Increase admissions coordination and communication between care teams.

Enhance provider communication at bedside.

Ensure patient plan of care actively reflects the most updated information.

Reduce overhead costs by improving patient to medical staff ratio.

Access clinical Information in real-time.

Improve physician, nurse and ancillary staff feedback on every patient.

Reduce time spent charting.

Impact patient care and increase satisfaction scores.

Track return visits for quality of care Improvements.

Achieve billing and coding improvements for optimal RCM.

How it Works

Hospitalist scribes provide additional non-clerical tasks beyond documentation.

As hospitalists communicate with patients, our scribe support model alleviates the burden of non-essential tasks, allowing providers to focus on rounding and coordinating care plans with nursing staff.

Reduce provider clerical burden
Improve ICD-10 documentation
Support fluctuating patient volumes

We provide training no matter what EMR platform you use.

Reduce provider clerical burden
Improve ICD-10 documentation
Support fluctuating patient volumes

Our leadership team provides continuous support and feedback.

Ensure coverage for shift changes
Expand program to meet time-saving goals

The Advanced Scribe Training Program

Approximately 120 hours per scribe

Orientation

2 weeks

Medical Terminology
System Based Videos
Audio Exercises
HIPAA/PHI Compliance
Documentation for Billing and Medicolegal Liability
Professional Appearance
Case Presentations

Supervisory Period

minimum 6 days

One-to-one Personal Clinical Training
Real-time Chart Review and Corrective Feedback
Advanced Efficiency and Patient Tracking Training
Core Measures and PQRI Documentation
Clinical Performance Final Assessment

Periodic Re-assessment

Quality Assurance Program and Continuing Scribe Education
Monthly Evaluations and Performance Assessments
Monthly Provider-to-Scribe Satisfaction Reporting
Charting Review and Deficiency Log

Hospitalist providers have a unique relationship with patients, spending days sometimes weeks monitoring care delivery. And with an aging population, managing growing patient volumes involves everyone on the care team operating top-of-license. With a medical scribe program enhanced by HealthChannels suite of solutions, Hospitalist administrators and care teams can rely on specialty-specific support to optimize the patient experience.

Case Studies

Provide Quality Care with Medical Scribes.

AMA’s Christine Sinsky, MD, Explains EHR’s Contribution to Physician Burnout

Half of U.S. physicians are experiencing some of the symptoms of burnout, with even higher rates for general internists.

The Economic Impact of Medical Scribes in Hospitals

A study conducted from 2012 to 2014 evaluating the use of medical scribes in hospitals found that they save money and facilitate better physician/patient communication.

The Hospitalist- Innovative Use of Scribes in the Inpatient Setting

Over the past couple of decades, the ever-increasing medical-legal, financial, and patient-safety demands have led to a mushrooming of the amount of documentation needed during patient care, especially in the inpatient setting.

AHIMA- Rounding with Scribes

Using scribes to document patient encounters for physicians offers both benefits and challenges. A pediatric hospital recounts its experience adding scribes to its inpatient rounding teams.

Time-motion studies pinpoint where hospitalists could save time

YOU KNOW YOUR DAY is a nonstop stream of interruptions, pages and patient questions, with endless rounds of orders and documentation. But two new time-motion studies, both published in the July-August issue of the Journal of Hospital Medicine, pinpoint exactly how hospitalists spend their day.

Scribes: the solution for too much paperwork

A FEW YEARS AGO, the hospitalists at Saint Barnabas Medical Center in Livingston, N.J., found themselves struggling.

Care Navigators

As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

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Chronic Care Management

With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.

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AI Chatbots

We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.

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Nurse Care Team Assistants

Adding a qualified Nurse CTA to the care team increases quality of work-life and reduces stress on nurses. The nursing profession is also experiencing an alarming shortage due to increased clerical burdens and burnout.

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Revenue Cycle Management

Transition Revenue Cycle Management into the modern age with a suite of software tools that will transform your billing and coding processes. Transact at lightning speed, with increased transparency and decreased siloes. The QueueLogix software application seamlessly integrates with existing EMRs to ensure the clinical activities and back-office operations are well aligned, monitored and successful.

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Referral Management

Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators assess their schedules, and ensure appointment compliance.

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Scribe Services

There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

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