TeleScribes

No matter where or when you provide care for patients, you deserve a state-of-the-art solution for medical documentation. TeleScribes transform your practice by delivering cutting-edge, engaged, domestic support.

Nothing should hinder your access to innovative documentation assistance.

With our TeleScribe program, you can see more patients and otherwise thrive in healthcare settings that present unique challenges. ScribeAmerica launched its TeleScribes service because of our nuanced understanding of client needs across the provider landscape. In addition to solving the data entry difficulties in rural locations, TeleScribes is a game-changer for outpatient practices with low FTE demands and inpatient physicians that need an on-call scribe during variable hours. Beyond EMR documentation, with secure access, TeleScribes pre-chart and prepare for patients as an in person medical scribe would.
Much as an on-site program offers critical relief to providers burdened by medical documentation, TeleScribes easily support set up and integrate our virtual program with your workflow. Use your own iPad or tablet to log into the HIPPA-protected portal and connect with your scribe in real-time video. Or simply dictate your records by phone for accurate, same-day assistance. Welcome to flexibility and reliability that empowers physicians to work at the top of their license.
1
HIPAA compliant remote support improved provider efficiency.
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Increase provider satisfaction and decrease turnover.
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Log into the portal for real-time documentation support.
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Domestic support located in a secure location. Data does not save to the TeleScribe computer.
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Remote coverage for seasonal patient surges.
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TeleScribes pre-chart within the EMR and update charts with notes provider notes prior to the patient encounter.
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Attract top medical talent to your health system by offering TeleScribe support.
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Easily expand coverage to provider groups.
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Improve billing and revenue cycle management capabilities with robust documentation.
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Providers leave work on-time with less clerical tasks.

How it Works

Led by a former healthcare administrator, the TeleScribe team provides game-changing remote support to reduce physician burnout.

TeleScribes offer domestic assistance to improve data capture and documentation.

  • Log into secure portal
  • Speak directly with scribe during patient encounter
  • Close screen to enable audio only for patient privacy
TeleScribes offer domestic assistance to improve data capture and documentation.

TeleScribes ensure rural locations and hard to staff areas are covered.

  • Enjoy the benefits of a scribe in any location.
  • Improve provider work-life balance with remote medical scribes
TeleScribes ensure rural locations and hard to staff areas are covered.

Our process ensures scribes are ready for the non-stop ED environment.

  • Step 1: Demanding classroom training
  • Step 2: Training shifts with senior level scribes
  • Step 3: Continuous and Regular Reassesment
Our process ensures scribes are ready for the non-stop ED environment.

The Advanced Scribe Training Program

Approximately 120 hours per scribe

1
Orientation

2 weeks

  • Medical Terminology
  • System Based Videos
  • Audio Exercises
  • HIPAA/PHI Compliance
  • Documentation for Billing and Medicolegal Liability
  • Professional Appearance
  • Case Presentations
2
Supervisory Period

minimum 6 days

  • One-to-one Personal Clinical Training
  • Real-time Chart Review and Corrective Feedback
  • Advanced Efficiency and Patient Tracking Training
  • Core Measures and PQRI Documentation
  • Clinical Performance Final Assessment
3
Periodic Re-assessment
  • Quality Assurance Program and Continuing Scribe Education
  • Monthly Evaluations and Performance Assessments
  • Monthly Provider-to-Scribe Satisfaction Reporting
  • Charting Review and Deficiency Log
Our reputation and industry-leading initiatives ensure ER facilities such as yours can always rely on us to deliver medical scribes with superior training and professionalism. Due to our unique business structure and internal efficiency, we can pass the savings on to you. We recruit the most talented and eager personnel with a passion for the job, and we teach them to document the ScribeAmerica way. Once enrolled in our training, they learn skills and practices that will ensure high quality charting and efficiency. With our medical scribes, your department will reap the benefits of improved throughput, more accurate documentation capture, and proven cost savings.
Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.
Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.
AI Chatbots
We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.
Nurse Care Team Assistants
Adding a qualified Nurse CTA to the care team increases quality of work-life and reduces stress on nurses. The nursing profession is also experiencing an alarming shortage due to increased clerical burdens and burnout.
Revenue Cycle Management
Transition Revenue Cycle Management into the modern age with a suite of software tools that will transform your billing and coding processes. Transact at lightning speed, with increased transparency and decreased siloes. The QueueLogix software application seamlessly integrates with existing EMRs to ensure the clinical activities and back-office operations are well aligned, monitored and successful.
Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators asses their schedules, and ensure appointment compliance.
Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer emergency medicine, outpatient, hospitalist medicine and other scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.