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When patients need access to care outside of the hospital setting, reducing wait times and managing volume is critical. Scribes transform care team work-flow to meet daily outpatient challenges.
The key to success in the outpatient setting comes down to customization.
BenefitsContact Client Solutions
How it Works
To achieve measurable results, our team closely monitors progress from the first day of implementation.
Together, we improve the effectiveness of your outpatient providers.
- Identify opportunities for improvement
- Support the transition to a medical scribe program
- Define KPIs and goals
- Train scribes to meet outpatient specialty specific needs
Our goal is to increase effectiveness and mitigate risk with our integrated approach.
- Work on-site with outpatient administrators
- Review metrics including cost and quality
Our process ensures scribes are ready for the non-stop ED environment.
- Step 1: Demanding classroom training
- Step 2: Training shifts with senior level scribes
- Step 3: Continuous and Regular Reassesment
The Advanced Scribe Training Program
Approximately 120 hours per scribe
- Medical Terminology
- System Based Videos
- Audio Exercises
- HIPAA/PHI Compliance
- Documentation for Billing and Medicolegal Liability
- Professional Appearance
- Case Presentations
minimum 6 days
- One-to-one Personal Clinical Training
- Real-time Chart Review and Corrective Feedback
- Advanced Efficiency and Patient Tracking Training
- Core Measures and PQRI Documentation
- Clinical Performance Final Assessment
- Quality Assurance Program and Continuing Scribe Education
- Monthly Evaluations and Performance Assessments
- Monthly Provider-to-Scribe Satisfaction Reporting
- Charting Review and Deficiency Log
Provide Quality Care with Medical Scribes.
Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.