When patients need access to care outside of the hospital setting, reducing wait times and managing volume is critical. Scribes transform care team work-flow to meet daily outpatient challenges.
The key to success in the outpatient setting comes down to customization.
Our outpatient scribe program meets the demands of individual provider preference, while never losing sight of the big picture. Optimizing work-flow and reducing care team clerical burden is especially important for outpatient providers in today's healthcare environment. That's why we have expanded training and implementation to over 100 specialties and subspecialties.
Depending on the needs of an outpatient specialty, scribes allow providers to see more patients in a day, and focus efforts on improving clinical outcomes. Across all E&M levels, scribes are able to document patient encounters with greater detail, leading to more precise reimbursements and increased revenue.
BenefitsContact Business Development
Increase patient access to care.
Manage seasonal fluctuation in patient census without adding an additional provider.
Decrease number of non-billable encounters.
Save time per patient encounter.
Complete clinical Information in real-time.
Reduce time spent charting.
Impact RAF scores and improve billing.
Impact patient care and increase satisfaction scores.
Compare provider satisfaction surveys post scribe implementation.
Assist with backlogged documentation encounters.
How it Works
To achieve measurable results, our team closely monitors progress from the first day of implementation.
Together, we improve the effectiveness of your outpatient providers.
- Identify opportunities for improvement
- Support the transition to a medical scribe program
- Define KPIs and goals
- Train scribes to meet outpatient specialty specific needs
Our goal is to increase effectiveness and mitigate risk with our integrated approach.
- Work on-site with outpatient administrators
- Review metrics including cost and quality
Our process ensures scribes are ready for a fast-paced environment.
- Step 1: Demanding classroom training
- Step 2: Training shifts with senior level scribes
- Step 3: Continuous and Regular Reassessment
The Advanced Scribe Training Program
Approximately 120 hours per scribe
- Medical Terminology
- System Based Videos
- Audio Exercises
- HIPAA/PHI Compliance
- Documentation for Billing and Medicolegal Liability
- Professional Appearance
- Case Presentations
minimum 6 days
- One-to-one Personal Clinical Training
- Real-time Chart Review and Corrective Feedback
- Advanced Efficiency and Patient Tracking Training
- Core Measures and PQRI Documentation
- Clinical Performance Final Assessment
- Quality Assurance Program and Continuing Scribe Education
- Monthly Evaluations and Performance Assessments
- Monthly Provider-to-Scribe Satisfaction Reporting
- Charting Review and Deficiency Log
Provide Quality Care with Medical Scribes.
Medical Scribes in an Academic Dermatology Practice
Electronic medical records (EMRs) have resulted in increased documentation burden, with physicians spending up to 2 hours on EMR-related tasks for every 1 patient-care hour.
The Use of Medical Scribes in Health Care Settings: A Systematic Review and Future Directions
Electronic health records (EHRs) hold promise to improve productivity, quality, and outcomes; however, using EHRs can be cumbersome, disruptive to workflow, and off-putting to patients and clinicians. One proposed solution to this problem is the use of medical scribes. The purpose of this systematic review is to summarize the literature investigating the effect of medical scribes on health care productivity, quality, and outcomes. Implications for future research are discussed.
A Cost-Benefit Analysis of Medical Scribes and Electronic Medical Record System in an Academic Urology Clinic
Electronic medical records have introduced an additional level of complexity to the patient-provider encounter and medical scribes may offer a solution. We examined how a medical scribe system could support an academic urology clinic. To assess the financial feasibility of this model, we analyzed the additional costs associated with adding medical scribes and we discuss the potential benefits of this system.
5 Ways to Improve Physician Satisfaction
Shifting from a physician-centered work distribution model to a shared-care model can lead to improved physician satisfaction and greater "joy in practice," according to a report recently published in the Annals of Family Medicine.
Scribes in ambulatory practice improve patient and physician satisfaction
The increasing use of electronic medical records during the clinical encounter brings not only benefits but also barriers that may affect the doctor-patient relationship and increase the work burden of the physician. We evaluated whether the use of an electronic medical record scribe in an academic urology program would ameliorate these problems.
AAOS - Benefits of a Medical Scribe
Physicians can spend more time with patients; charting accuracy is increased
ACP Internist- Scribes: A write way and a wrong way
Even after Sandra Kamnetz, MD, became comfortable with using an electronic health record (EHR) in her family medicine practice, she still found the data entry during the exam intrusive and time consuming. She preferred to focus on the patient.
Medical Office Manager
BLS report indicates demand for trained, certified medical managers will grow fast