Medical Scribes

The role of the traditional medical scribe has evolved from documentation assistant to productivity partner. Though primarily focused on reducing the clerical burden of Electronic Medical Records (EMRs), today's medical scribes improve the efficiency of entire care teams. As burnout reaches epidemic proportions, medical scribes assist with critical ancillary tasks, empowering care teams to work top-of-license.

What is a Medical Scribe?

Medical scribes work alongside healthcare providers to enhance the delivery of care, reduce administrative burden, and improve care team workflow. For nearly two decades, ScribeAmerica's expert team has served as a thought partner to leading health systems aiming to bolster efficiency and improve the patient experience.
Increase provider satisfaction by reducing the time spent behind a computer updating charts.
Right-size care teams with highly-skilled ancillary support. Our medical scribes are often pre-med students eager to gain healthcare experience and passionate about assisting with the delivery of quality care.
Medical scribes gather important patient information for providers before clinical encounters for more productive visits.
Improve the patient experience by freeing providers to be at the bedside, and not behind a computer.
Drive positive health outcomes with providers focused on patients to listen to the full patient story undistracted, while scribes document directly within the EMR.
Reach population health goals with ancillary support.
Strengthen provider recruiting efforts and gain a competitive advantage by offering medical scribes.
Advance Chronic Care Management enrollment and improve RAF/ HCC scores.
Reduce provider and nurse burnout with medical scribe support.
Working parallel with providers, medical scribes update chart notes to show meaningful use, alert providers to inefficient documentation, and prepare discharge materials for patients.

Provide the Highest Level of Care with Medical Scribes

Full Turn-key Solutions for the New Era of Healthcare.

Determine what metrics are important to you.

  • Review and define KPIs and benchmarks.
  • Conduct pre-scribe data collection and surveys.
  • Deliver on ROI and reporting metrics.

For high-volume practices and fast-paced specialties.

  • Recruit and hire to meet specific patient volumes.
  • Provide industry leading training across specialties.
  • Define ancillary tasks to right-size care team work-flow.

The highest level of medical scribe support.

  • Receive monthly reports and updates on charts.
  • Lead 90 day evaluations to track success.
  • Conduct post-scribe provider satisfaction surveys.
Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.
Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.
AI Chatbots
We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.
Revenue Cycle Management
Transition Revenue Cycle Management into the modern age with a suite of software tools that will transform your billing and coding processes. Transact at lightning speed, with increased transparency and decreased siloes. The QueueLogix software application seamlessly integrates with existing EMRs to ensure the clinical activities and back-office operations are well aligned, monitored and successful.
Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators asses their schedules, and ensure appointment compliance.
Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer emergency medicine, outpatient, hospitalist medicine and other scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.