Evolution of the Scribe

ScribeAmerica has a longstanding reputation for providing an unmatched level of scribe training. Those who partner with ScribeAmerica can rest easy knowing our medical scribes are already trained on ICD-10 medical coding. However, in the new era of healthcare, change is constant. That's why, with the collaborative efforts of the HealthChannels suite of companies, our medical scribe training has evolved to meet the demands of top healthcare systems, across specialties. Our medical scribe programs are customizable with Artificial Intelligence chatbots, referral management software, billing & coding capabilities and more.

Over a decade ago, ScribeAmerica was established with the goal of putting doctors back in the practice of medicine. As a company founded by medical professionals, preserving the patient-provider relationships remains at the core of our mission. Every day we meet the needs of providers over-burdened by Electronic Medical Records. Our strategists identify the trends and opportunities to boost the return on investment of your tailored scribe program.

By deploying superior documentation expertise and ancillary support, care teams throughout the United States, Canada and Australia have benefit from an increased level of productivity. Practices enjoy more engaged patients as a result of our medical scribe programs and HealthChannels expertise.

Through our valued relationships with leading healthcare organizations, and our proven track record of success, today the role of the scribe has evolved and expanded, and so have our solutions, with the rising cost of healthcare in mind. Utilizing a combination of best-practices, Artificial Intelligence and next-generation Revenue Cycle Management software, we deliver decisive and innovative solutions to enhance the capabilities of the dedicated healthcare teams we serve.

Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.

AI Chatbots
We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.

Nurse Care Team Assistants
Adding a qualified Nurse CTA to the care team increases quality of work-life and reduces stress on nurses. The nursing profession is also experiencing an alarming shortage due to increased clerical burdens and burnout.

Revenue Cycle Management
Transition Revenue Cycle Management into the modern age with a suite of software tools that will transform your billing and coding processes. Transact at lightning speed, with increased transparency and decreased siloes. The QueueLogix software application seamlessly integrates with existing EMRs to ensure the clinical activities and back-office operations are well aligned, monitored and successful.

Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators assess their schedules, and ensure appointment compliance.

Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.