Next-Generation Medical Scribe Support for the Digital Age

Medical scribes strengthen the capacity for emergency medicine care teams to deliver significant results, and fulfill the minute-to-minute needs of ED patients. With specialized training, our scribes solve the right problems, at the right time. From optimizing EMR documentation, to comfort rounding on patients, scribes enhance patient safety, promote greater job satisfaction for providers, and improve revenue cycles.
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The skills and coding knowledge of hospitalist scribes is another of the specialty areas that lead to heightened efficiency and better inpatient experiences. It's possible to decrease the time it takes to admit and round while increasing revenue through more detailed documentation.
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Across 100 specialties and subspecialties, our outpatient programs thrive on pairing physicians with scribes knowledgeable about population health data as well as the unique needs of each provider. Outpatient scribes form distinctive bonds with providers, connections that enhance the patient experience of care.
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If urgent care centers exist to augment the efficiency of entire health systems, medical scribes with this customized expertise further add to the productivity equation. They also improve workflow by locating data, facilitating communication among caregivers, and performing other ancillary duties that increase satisfaction – both for providers and patients.
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Providers with limited space or in need of increased privacy on behalf of their patients have valuable documentation support through our real-time video TeleScribe program. Healthcare sites in rural settings also benefit from our unrivaled offsite resource for optimized efficiency and tackling administrative burdens.
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As a member of the HealthChannels family of companies, a global leader of resources across the care continuum, ScribeAmerica provides next-generation medical scribe services. With HealthChannels capabilities including billing & coding, referral management, and fully integrated AI chatbot technology, health systems receive the strategies to boost patient health outcomes, and maximize ROI.
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Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.
Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.
AI Chatbots
We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.
Nurse Care Team Assistants
Adding a qualified Nurse CTA to the care team increases quality of work-life and reduces stress on nurses. The nursing profession is also experiencing an alarming shortage due to increased clerical burdens and burnout.
Revenue Cycle Management
Transition Revenue Cycle Management into the modern age with a suite of software tools that will transform your billing and coding processes. Transact at lightning speed, with increased transparency and decreased siloes. The QueueLogix software application seamlessly integrates with existing EMRs to ensure the clinical activities and back-office operations are well aligned, monitored and successful.
Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators asses their schedules, and ensure appointment compliance.
Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer emergency medicine, outpatient, hospitalist medicine and other scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.