at ScribeAmerica
Tony Andrulonis, M.D.
President and Chief Operating Officer
Dr. Tony Andrulonis leads operations throughout the HealthChannels family of solutions. In this role he collaborates cross-functionally with executive, senior and local management to define key performance objectives, and develop strategies to address healthcare delivery challenges.
As an emergency medicine physician, Dr. Andrulonis has driven groundbreaking results in clinical care, and administrative efficiency over the course of his career. With expertise improving the quality of life for patients and providers, he guides health systems through the transition to value-based care.
Prior to joining HealthChannels, Dr. Andrulonis served as the President of Emergency Medicine at Envision Health, and Chief of the Department of Emergency Medicine at Baptist Health in Miami, Florida. As a Federal Emergency Management Agency (FEMA) Task Force member, Dr. Andrulonis contributed to the emergency response for 9/11 and Hurricane Katrina. He is a sought out speaker, and was recognized by the American College of Emergency Physicians (ACEP) as a “Hero of Emergency Medicine” during their 40th Anniversary celebration.
Dr. Andrulonis graduated from the University of Pittsburgh School of Medicine and completed a residency at the University of Pennsylvania. He holds an MBA from Northwestern, Kellogg School of Management and served as an Assistant Professor of Emergency Medicine at the University of Pennsylvania.
Mike Welch, MBA
Chief Financial Officer
Mike graduated undergrad at York College of Pennsylvania with B.S. in Accounting, received an MBA from Florida Atlantic University with Accounting Concentration and Passed CPA exam in 2009. Mr. Welch is licensed in the State of FL.
Mike started his career in Audit at Deloitte & Touche (D&T) in South Florida. He worked on D&T’s largest public companies in the South Florida market.
Most recently, Mike spent four years with Sunera where he worked on a variety of projects, including Internal Audit Compliance, Cash to GAAP accounting conversions, audit support for clients, purchase accounting projects for newly acquired companies, valuation work with regards to intangible assets, bankruptcy support and served as main contact/preparation for financial reporting.
Gary B. Glass
General Counsel, Chief Human Resources Officer, Chief Compliance Officer and Corporate Secretary
Gary joined HealthChannels with more than two decades’ worth of legal, compliance and human resources experience in various arenas including government, large law firms, and privately-held and publicly traded companies. He began his legal career as a criminal prosecutor at the New York County District Attorney’s office in Manhattan. After three years as an Assistant District Attorney, he joined the private sector as an associate at Patterson Belknap Webb & Tyler and then as a partner at Winston & Strawn, a global white-shoe law firm with 1,000+ attorneys across three continents. After 11 years of outside counsel practice, Gary moved in-house in 2002 as a Senior Assistant General Counsel for Altria Group Inc., a Fortune 20 consumer product manufacturing conglomerate including Philip Morris, Kraft Foods, and Miller Beer. At Altria, based in New York City, Gary focused on litigation, corporate compliance, and human resources. He later joined UST Inc., a $12 billion S&P 500 manufacturing company based in Connecticut, as the Company’s General Counsel and Chief Compliance Officer. After UST was acquired and its HQ relocated to Va. in 2009, Gary accepted the role of General Counsel, Chief Human Resources Officer, and Chief Compliance Officer at iGPS Logistics, a privately-held asset pooling company based in Florida. After 5+ years at iGPS, Gary joined HealthChannels (then called ScribeAmerica) in 2015 and currently serves as the Company’s General Counsel, Chief Human Resources Officer, Chief Compliance Officer and Corporate Secretary.
Gary graduated from Princeton University in 1987 and Fordham University School of Law in 1992.
Craig Newman
Chief Strategy Officer
Craig Newman serves as the Chief Strategy Officer for HealthChannels where he works alongside current and prospective partners to translate insights into action. Craig joined the firm in 2015 and works with teams across HealthChannels to drive innovation, develop high performing strategies and productivity improvements.
In this role, Craig helps develop strategies that improve efficiency and help care teams work at the top of their license. Using a consultative approach, Craig and the Client Solutions team work to develop tailored, individualized strategies that address the challenges facing HealthChannels’ partners. During his tenure at HealthChannels he has supported the firm through five medical scribe company acquisitions and numerous product launches.
Prior to joining HealthChannels, Craig spent over eight years at the Advisory Board Company, a national healthcare research and solutions firm. Craig worked in a consultative role to support hospitals and health systems with service line strategy and clinical technology assessment. He also worked to launch several initiatives focused on network strategy, referral management, and various use cases for leveraging real time-predictive analytics.
Craig and his wife currently reside in Fort Lauderdale, where he enjoys playing golf, cooking and traveling.
Jennifer Larsen
Executive Vice President of Operations
Jennifer Larsen joined HealthChannels in 2006 and has been key in the company’s growth from small startup to market leader to industry pioneer. She was one of the company’s first managers to implement new medical scribe programs across the U.S. At ScribeAmerica, the original HealthChannels company, Jennifer authored the guide to standardizing program procedures for managers, streamlined operational practices and created the compliance protocol to meet national Joint Commission standards for scribes. Today, as a partner and executive vice president of senior management, Jennifer is responsible for overseeing and improving programs nationwide.
Before joining HealthChannels, Jennifer graduated from the University of California at Irvine with a Bachelor’s in Biological Sciences. She was a recipient of full athletic scholarships and played Division I tennis for both University of Wyoming and University of California at Irvine.
Jennifer takes pride in assisting physicians and helping them work at peak efficiency; through scribe services she strives to continually enhance the work/life balance for clinicians across the country.
Fabio Giraldo Montoya
Executive Vice President of Operations
Fabio Giraldo Montoya holds a B.S. in Pre-Clinical Heath Sciences and Masters in Health Service Administration from the University of Central Florida. He joined HealthChannels – then ScribeAmerica – in August of 2009 at Florida Hospital, where he was a standout scribe. In 2010, he was promoted to Chief Scribe and then Project Leader; he helped implement several contracts in southern Georgia and then returned to Florida to become the Southeast Regional President.
Fabio prides himself in maximizing the efficiency and effectiveness in his programs and ensuring that the highest of standards are followed in accordance with our company best practices. In an effort to maximize team efficiency, he is currently working on a Six Sigma Project as part of our internal QA/QC.
In his spare time Fabio enjoys saltwater fishing, attending concerts, salsa dancing and spending quality time with his daughter. He currently resides in Orlando and makes good use of the year round sunshine.
Amanda Ford
Executive Vice President of Operations
Amanda works closely with hospital partners and staffing groups across the country to deliver customized healthcare solutions at the point of care. She has worked in the medical scribe industry since 2002, beginning her career as a scribe leader and implementer. Her work has helped shape today’s modern medical scribe industry.
Amanda has served in business development roles strategizing with partners as well as overseeing operations teams focused on standardization and execution. She has led national teams through periods of dynamic change, including expansions and acquisitions. Amanda’s experience and expertise in the healthcare industry paired with her legal training allows her to work with our partners to deliver innovative and compliant solutions across the care continuum.
Amanda graduated from Texas Christian University with a degree in Biology and earned a JD from Texas A & M Law School, where she graduated Magna Cum Laude. She resides in the Dallas/Fort Worth area with her husband, two sons, and two stepdaughters.
at ScribeAmerica
Jerry Yang
West Regional President
Jerry Yang holds a B.S. in Kinesiology and Health Promotion with a focus in Sports Medicine from California State Polytechnic University, Pomona. His childhood dream was to be a team doctor for a professional baseball team, later deciding on the business career path within healthcare.
Jerry spent 7 years in the pulmonary diagnostic device arena, serving as Research Project Assistant all the way up to a Divisional Operations Manager for a large multinational medical device company specializing in pulmonary clinical trials for large pharma. In 2013, he joined Medical Scribe Systems as a Client Service Manager, with promotion to Director of Account Management in early 2014 and Vice President of Operations by year’s end. In 2015, Jerry joined Scribe America as West Division President upon the merger of the two companies.
Jerry is passionate about operational efficiency, customer service, and employee development and leadership. He merges his extensive experience in healthcare with his high standards of service related to the scribe industry to help improve healthcare one provider at a time.
Other than healthcare and scribes, his passions include golf and family. He is based out of the ScribeAmerica office in Southern California, and resides in sunny Orange County.
Melanie Arcelay
Northeast Regional President
Chelsey Geiger
Senior Vice President, Project Management Office
Chelsey Geiger serves as the Senior Vice President of the Project Management Office where she works closely with the executive leadership team. As the leader of PMO, Chelsey is responsible for new client integration and effective implementation of scribe services.
Chelsey brings over a decade of experience partnering with hospitals and health systems to enrich the experience of the providers and patients they serve. Prior to joining HealthChannels, Chelsey led the Implementations team at PhysAssist Scribes, where she was integral in the operational design and scale of the company. She helped lead PhysAssist through its acquisition by HealthChannels in 2018, and has since brought her leadership experience to the HealthChannels team.
Chelsey earned Bachelor and Master of Science degrees from Texas A&M University in College Station, Texas. She currently resides in Dallas, Texas, with her husband, Jared.
Charlie Coe
Vice President of Client Solutions
Charlie Coe serves as the Vice President of Client Solutions for HealthChannels where he works closely with the CEO, and Chief Strategy Officer of HealthChannels, ScribeAmerica’s parent company. As a member of the Client Solutions team, Charlie is responsible for the development and implementation of Medical Scribe programs across the country.
With over a decade of experience focusing on large, national, physician groups, Charlie provides guidance to clients facing complex healthcare challenges. Prior to joining HealthChannels, Charlie led Aris Radiology as the National Director of Business Development helping groups reduce the cost of service while improving access to care for their partners through strategic staffing strategies. Charlie also spent time with TeleHealth Solutions, a national hospitalist group, focused on reducing readmission rates while offering round-the-clock access to patients. Charlie has experience in the acute and post-acute space, collaborating with health system and physician group executive leaders.
Charlie graduated from Ohio University with a degree in Finance. He currently resides in Denver, Colorado with his wife Kristi and rescue pup of eight years, Polly. In his spare time, Charlie is an avid skier, golfer, and Cleveland sports fan.
Justin R. Wilson, MBA, MPP
Vice President of Communications and Business Strategy
Justin R. Wilson serves as the Vice President of Communications and Business Strategy. Mr. Wilson oversees internal and external marketing, communications, creativity, and design while lending expertise to the development of business plans and strategies. He began with ScribeAmerica as an outside consultant contributing to branding and marketing efforts.
Mr. Wilson obtained his Master in Public Policy and Master of Business Administration from Pepperdine University. Mr. Wilson completed his undergraduate work at California Baptist University, earning his B.A. in Political Science and B.A. in History.
Currently, Mr. Wilson lives with his wife in Southern California. In his spare time, Mr. Wilson enjoys cheering on his local baseball and hockey team and exploring the outdoors.
Daniel Tehrani
Vice President Information Technology
Daniel Tehrani joined ScribeAmerica in 2012 as an information technology consultant, and soon became its first Director of Information Technology. Mr. Tehrani works with outside vendors and ScribeAmerica’s senior and executive leadership to implement new technologies that allow for improved communication and increased efficiency. ScribeAmerica’s national presence and focus on providing services at more than 300 individual client locations necessitate sophisticated networking and communication technology integrations. He is ultimately responsible for all aspects of information technology at ScribeAmerica.
Mr. Tehrani created ScribeAmerica’s first secure and remotely accessible internal network, implemented paperless processes across the company, and spearheaded new document indexing and data organization protocols. Additionally, he implemented new electronic reporting techniques and protocols that allow for greater accountability and communication between all levels of the organization. At ScribeAmerica, Mr. Tehrani takes his experience to the next step by researching, identifying, and proposing ways in which new technology can be a benefit. Mr. Tehrani successfully integrated corporate email, calendar, and document sharing among management, created and maintains an internal secure intranet for seamless access to up-to-date documents company-wide, and implemented standardized distribution and access to training processes. Ultimately, these technologies allow for more transparency and standardization, leading to higher client service levels.
Building his first computer at age 15, computers and technology shaped Mr. Tehrani’s development. Mr. Tehrani is known throughout ScribeAmerica for his creative approach to issues and problem-solving abilities, offering creative solutions to meet management’s needs. His continuing goal is to bring to ScribeAmerica the cutting edge technologies that allow for continued growth and increased efficiency. Mr. Tehrani developed many of these skills through the integration of his personal interest in technology, his education, and practical experience at medical offices.
Mr. Tehrani graduated from the University of Southern California with a Bachelor of Science in Business Administration, including a split concentration in Business Communication & Business Negotiation. He resides in Los Angeles.
Monica Ward
Vice President of Talent Acquisition
Monica Ward serves as the Company’s Vice President of Talent Acquisition. In her role, Monica has day-to-day responsibility for strategically developing and managing the Company’s global recruiting and hiring initiatives and leads the Company’s efforts to attract, source, and hire the best available talent to effectively and efficiently staff HealthChannels’ operating subsidiaries.
Prior to joining the HealthChannels team, Monica held senior level positions in Human Resources departments and led talent acquisition functions at a number of world-class and Fortune 100 public companies, including Assurant, World Fuel Services, and Burger King Co. In each of her positions, Monica played an active and highly consultative role with C-suite members, Board of Directors and Senior Executive teams on a wide range of Talent and HR strategies.
Monica holds an MBA from Harvard Business School and graduated Summa Cum Laude with a B.S. in Mechanical Engineering from ITESM (Tecnologico de Monterrey).
