Fabio Giraldo Montoya holds a B.S. in Pre-Clinical Heath Sciences from the University of Central Florida and is currently enrolled in an Executive Masters in Health Service Administration (eMHSA), also at the University of Central Florida. He joined the ScribeAmerica team in August of 2009 at Florida Hospital, were he was a standout scribe. In 2010 he was promoted to Chief Scribe and then Project Leader; he helped implement several contracts in southern Georgia and then returned to Florida to become the Central Florida Regional Manager.

Fabio prides himself in maximizing the efficiency and effectiveness in his programs and ensuring that the highest of standards are followed in accordance with our Scribe Best Practices. In an effort to maximize Scribe efficiency, he is currently working on a Six Sigma Project as part of our internal QA/QC.

In his spare time Fabio enjoys saltwater fishing, attending concerts, salsa dancing and spending quality time with his daughter. He currently resides in Orlando and makes good use of the year round sunshine.

Jerry Yang holds a B.S. in Kinesiology and Health Promotion with a focus in Sports Medicine from California State Polytechnic University, Pomona. His childhood dream was to be a team doctor for a professional baseball team, later deciding on the business career path within healthcare.

Jerry spent 7 years in the pulmonary diagnostic device arena, serving as Research Project Assistant all the way up to a Divisional Operations Manager for a large multinational medical device company specializing in pulmonary clinical trials for large pharma. In 2013, he joined Medical Scribe Systems as a Client Service Manager, with promotion to Director of Account Management in early 2014 and Vice President of Operations by year’s end. In 2015, Jerry joined Scribe America as West Division President upon the merger of the two companies.

Jerry is passionate about operational efficiency, customer service, and employee development and leadership. He merges his extensive experience in healthcare with his high standards of service related to the scribe industry to help improve healthcare one provider at a time.

Other than healthcare and scribes, his passions include golf and family. He is based out of the ScribeAmerica office in El Segundo, CA, and resides in sunny Orange County.

Annie Poe received her Bachelor of Arts in Global Studies from the University of California, Santa Barbara and a Master of Public Policy from Pepperdine University. She previously worked for ScribeAmerica in 2009 as a Project Leader, implementing scribe programs in multiple Emergency Departments across the nation. She has worked in the healthcare industry for 10 years, most recently in healthcare information technology, where she used her clinical experience as a scribe to analyze and enhance the EHR system and high-level strategic business policies in one of the largest healthcare organizations in Texas.

Although her roots lie in Southern California, Annie currently resides in Austin, Texas where she enjoys eating, music festivals, and traveling.

Loren McAnally graduated from Michigan State University in 2010 with a B.S. in Molecular Genetics. After working for a brief time in a research lab, she decided to pursue a career in clinical medicine. She joined the ScribeAmerica team as an emergency scribe at Allegiance Hospital, Michigan’s first ScribeAmerica program, where she was drawn to the fast pace and synergy of the emergency department. As a project leader, Loren has had the fortune of working in seven different specialties across the country. She enjoys working with providers for the first time, particularly in specialties that are new to ScribeAmerica. Here she is able to augment the scribe role to best facilitate the workflow of each physician, and design training material in order to tailor the scribes’ preparation. As the Midwest Regional President, Loren is building on this experience in order to assist our partners throughout the midwest region. In her spare time, Loren is an avid equestrian and enjoys attending theater and performing arts events with her husband.

Charlie Coe serves as the Vice President of Client Solutions for ScribeAmerica where he works closely with the CEO, and Chief Strategy Officer of HealthChannels, ScribeAmerica’s parent company. As a member of the Client Solutions team, Charlie is responsible for the development and implementation of Medical Scribe programs across the country.

With over a decade of experience focusing on large, national, physician groups, Charlie provides guidance to clients facing complex healthcare challenges. Prior to joining ScribeAmerica, Charlie led Aris Radiology as the National Director of Business Development helping groups reduce the cost of service while improving access to care for their partners through strategic staffing strategies. Charlie also spent time with TeleHealth Solutions, a national hospitalist group, focused on reducing readmission rates while offering round-the-clock access to patients. Charlie has experience in the acute and post-acute space, collaborating with health system and physician group executive leaders.

Charlie graduated from Ohio University with a degree in Finance. He currently resides in Denver, Colorado with his wife Kristi and rescue pup of eight years, Polly. In his spare time, Charlie is an avid skier, golfer, and Cleveland sports fan.

Over the last fourteen years, Kyle worked as a customer facing executive in the clinical revenue integrity space at a few different P/E backed companies, focused on documentation management and physician and patient engagement, driving strong results and outcomes to the revenue cycle. In this field, he focused on technology-enabled services companies providing unique solutions to the most daunting protected health information challenges. Kyle has worked directly with the nations elite list of IDN-based systems, along with over 2,000+ individual systems and physician practices, driving customer satisfaction, retention, and growth as the key pillars to his success.

Focused on servant leadership, Kyle values the belief that his company and team is only as strong as his willingness to engage and be a part of the solution, from the ground up. He believes this approach is founded in the art of listening, learning, and then leveraging the knowledge into a practice of humble, smart, and hungry leadership creating marked sustainability and growth.

Kyle received his business degree by way of a double major in marketing and management from Baylor University, in Waco, Texas. Residing in Franklin, TN, he enjoys spending his free time with his wife, three young children, whom they adopted as a sibling group in 2014, and two dogs, Baylor and George Banks. He has also served on several non-profit boards of directors, focused on education initiatives for the lower-income population and relief aid for the marginalized citizens in Ghana, West Africa, particularly the homeless and victims of human trafficking.

Justin R. Wilson serves as the Director of Communications and Business Strategy. Mr. Wilson oversees internal and external marketing, communications, creativity, and design while lending expertise to the development of business plans and strategies. He began with ScribeAmerica as an outside consultant contributing to recent branding and marketing efforts, including the design of a new ScribeAmerica logo and both printed and digital communication.

Mr. Wilson obtained his Master in Public Policy and Master of Business Administration from Pepperdine University. During his graduate studies, Mr. Wilson served as Director of Marketing for the Values-Centered Leadership Lab, a student run organization dedicated to exploring and encouraging ethics-based leadership principles in business. Mr. Wilson completed his undergraduate work at California Baptist University, earning his B.A. in Political Science and B.A. in History.

Currently, Mr. Wilson lives with his wife in Southern California. In his spare time, Mr. Wilson enjoys cheering on his local baseball and hockey team and exploring the outdoors.

Daniel Tehrani joined ScribeAmerica in 2012 as an information technology consultant, and soon became its first Director of Information Technology. Mr. Tehrani works with outside vendors and ScribeAmerica’s senior and executive leadership to implement new technologies that allow for improved communication and increased efficiency. ScribeAmerica’s national presence and focus on providing services at more than 300 individual client locations necessitate sophisticated networking and communication technology integrations. He is ultimately responsible for all aspects of information technology at ScribeAmerica.

Mr. Tehrani created ScribeAmerica’s first secure and remotely accessible internal network, implemented paperless processes across the company, and spearheaded new document indexing and data organization protocols. Additionally, he implemented new electronic reporting techniques and protocols that allow for greater accountability and communication between all levels of the organization. At ScribeAmerica, Mr. Tehrani takes his experience to the next step by researching, identifying, and proposing ways in which new technology can be a benefit. Mr. Tehrani successfully integrated corporate email, calendar, and document sharing among management, created and maintains an internal secure intranet for seamless access to up-to-date documents company-wide, and implemented standardized distribution and access to training processes. Ultimately, these technologies allow for more transparency and standardization, leading to higher client service levels.

Building his first computer at age 15, computers and technology shaped Mr. Tehrani’s development. Mr. Tehrani is known throughout ScribeAmerica for his creative approach to issues and problem-solving abilities, offering creative solutions to meet management’s needs. His continuing goal is to bring to ScribeAmerica the cutting edge technologies that allow for continued growth and increased efficiency. Mr. Tehrani developed many of these skills through the integration of his personal interest in technology, his education, and practical experience at medical offices.

Mr. Tehrani graduated from the University of Southern California with a Bachelor of Science in Business Administration, including a split concentration in Business Communication & Business Negotiation. He resides in Los Angeles.

Mrs. Laura Bustamante holds a B.S. in Biological Sciences with minors in Chemistry and Spanish from the University of North Texas. She joined the PhysAssist Scribes team in 2007 as a Scribe, and transitioned to the management team in 2009. After working in management for a short period of time, Laura accepted an entry-level HR position and focused on streamlining the onboarding, credentialing and performance management processes for the company. Laura later moved up the ranks within the company to become the Vice President of Human Resources in 2012. When the company was acquired by HealthChannels in 2018, Laura accepted a role as the Vice President of Human Resources for HealthChannels, overseeing many aspects of the HR function.

In her spare time, Laura enjoys cooking, reading and spending time with her friend and family. Laura has three boys, Landon, Asher and Anderson, all who keep her very busy! She enjoys attending all of their sporting events and is also very involved in activities within their schools. Laura is the Sponsorship Director for her local HR chapter in Fort Worth and also involved in events throughout the community.