September 06, 2022

ScribeAmerica’s ambient AI scribe excels in metrics of recent KLAS report

KLAS report shows 100% of customers are satisfied and would use Speke again

FORT LAUDERDALE, FLORIDA, September 7, 2022 — Speke, an ambient AI scribe created by ScribeAmerica, has recently been the subject of a KLAS Emerging Technology Spotlight report. The report from KLAS – a leading healthcare IT research firm that provides accurate, honest and impartial insights – describes the experiences of healthcare organizations using Speke, with 100% of those surveyed indicating they were satisfied and would use Speke again.

Speke, is an AI-powered, voice-enabled documentation assistant, that seamlessly works with a provider’s workflow to complete documentation during patient encounters. Supported by ScribeAmerica’s renowned medical scribes, Speke reduces provider administrative loads so that they can spend more time at the patient’s bedside. 

The KLAS report examines the customer experience and overall satisfaction using Speke. Customers gave Speke high performance grades in all categories. In the report, KLAS offered the following insights:

  • 100% of customers were satisfied or highly satisfied working with Speke.
  • 100% of customers saw outcomes from working with Speke, with 20% seeing immediate outcomes.
  • Customer benefits include decreased physician burnout, increased capacity and available time with patients, and an increase in patient engagement.

In four key performance indicators – supporting integration goals, functionality, executive involvement and likelihood to recommend – Speke received “A” grades. 100% of those customers said they would purchase Speke again.

The report states: “With scribes ensuring back-end accuracy and quality, Speke’s AI feature uses a recording to automate the documentation process during patient visits, decreasing physician burnout. Speke users highly value having both synchronous and asynchronous functionality.”

With staffing shortages and provider burnout on the rise, clinicians need innovative solutions that shift them away from the computer and back to the bedside. Speke is an ambient AI scribe that seamlessly integrates into providers’ workflow so they can decrease time spent on EHR documentation and more time spent with their patients. 

To download the KLAS report, click here.

About ScribeAmerica

For nearly 20 years, ScribeAmerica has been the nation’s largest and most progressive medical scribe company. Serving over 3,500 partners in all 50 states, our dedicated teams custom design, hire, train and manage programs specific to our partners’ needs.


Justin Wilson, Vice President of Communications and Business Strategy
1200 East Las Olas Blvd., Suite 201
Fort Lauderdale, FL 33301