Physicians Perception of Scribe Impact on Metrics and Quality of Life

Emergency departments have been adopting scribe programs as an action plan for improving physician productivity. The click-intensive nature of Electronic Medical Record (EMR) combined with increasing requirements of what needs to be documented have impeded operational efficiencies and escalated awareness of the genuine high cost of unassisted EMR.

To date, data regarding scribe utilization in the emergency department has been scant. This is the only study to look into how a scribe’s professionalism and competency. In this study, we describe physicians’ experiences with scribe utilization, impact on productivity, wellness, and job satisfaction, as well as their opinions of scribes’ technical skills and professionalism.