Impact of Scribes on Performance Indicators in the Emergency Department

The objective was to quantify the effect of scribes on three measures of emergency physician (EP) productivity in an adult emergency department (ED).

For this retrospective study, 243 clinical shifts (of either 10 or 12 hours) worked by 13 EPs during an 18-month period were selected for evaluation. Payroll data sheets were examined to determine whether these shifts were covered, uncovered, or partially covered (for less than 4 hours) by a scribe; partially covered shifts were grouped with uncovered shifts for analysis. Covered shifts were compared to uncovered shifts in a clustered design, by physician. Hierarchical linear models were used to study the association between percentage of patients with which a scribe was used during a shift and EP productivity as measured by patients per hour, relative value units (RVUs) per hour, and turnaround time (TAT) to discharge.

…READ THE FULL CASE STUDY

Emergency Medicine Scribes

Your focus should be on your patients - that’s why our scribes adapt to the needs of your department and work with your EMR. With our scribe program, your wait times will be reduced, allowing you to serve the precision care and provide unparalleled support for your care team. With you in the trauma bay, scribes update the EMR in real time, so patients’ acute needs are the main focus, not a computer screen.

Hospitalist Scribes

Whether you need in-person scribes or virtual support, you can rely on the hospital scribe program to deliver dedicated documentation and ancillary inpatient support. With hospitalist scribes, you can now optimize EHR use and a workflow for the inpatient setting without the burden of data. Our specialized training for scribes includes reviewing relevant history, lab tests and prep charts, ensuring the providers are ready to see patients.

Outpatient Scribes

When it comes to your specific outpatient needs, customization is key. Our scribes transform your care team workflow to meet these challenges. With expanded training in over 80 specialities, our scribes allow providers to see more patients in a day while delivering personalized care. Reduce your care team's clerical burden and improve clinical outcomes with scribes across all E&M levels.

Ambient Digital Scribes

Speke, our ambient digital assistant, puts providers back at the bedside with a solution tailored to their unique needs. With Speke, natural conversations with patients are transformed into accurate notes through a documentation assistant built by experts in machine learning, and supported by highly skilled medical scribes. Our precise technology frees your care team to make more meaningful connections with your patients.

TeleScribes

Today’s healthcare landscape demands flexible solutions that adapt to your unique workflow. TeleScribes provide real-time, remote documentation support for providers in remote areas, on the go, or those in need of increased privacy for their patients. No matter where or when you provide care for your patients, TeleScribes transform your practice by delivering cutting-edge, engaged, domestic support.