Scribes + CCM

Optimize Chronic Care Management enrollment with a scribe embedded at the point of care. With a Scribe + CCM strategy, serving patients with two or more chronic illnesses, and increasing reimbursement for care delivered has never been easier. Scribes update patient eligibility in the EMR, signaling Care Navigators who are ready to enroll patients and support their healthcare journey.

Chronic Conditions Continue to Rise

Today’s healthcare systems continue to see more patients with multiple chronic illnesses. The key to success depends on optimizing your capacity to reach patients outside of the care setting. Having a robust Chronic Care Management program can lead to thousands in saved revenue, and better health outcomes.
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Developing customized care plans
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Ensuring labs and other critical needs are met
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Getting connected to the proper local resources and facilities
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Ongoing expert assistance to help self-manage conditions

The Scribes Approach

Don’t let patients slip through the care gaps. We connect technology and care coordination tactics to proactively reach at-risk patients. Both on-site in the care setting or at home, Navigators connect with patients to schedule appointments, monitor adherence and so much more. Get access to critical information in less time, while navigators partner with patients to manage their care.

  • Navigators are embedded into your practice
  • Working elbow-to-elbow with your care team
  • Freeing providers to work top-of-license
  • Resources to successfully enroll high numbers of patients
  • Expand your CCM program
  • Scanning the files to keep a watchful eye on changes and improvements
  • Updating charts to correct inaccuracies
  • Empower patients to keep appointments, organize transportation, and receive immediate care
Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.
Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.
AI Chatbots
We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.
Nurse Care Team Assistants
Adding a qualified Nurse CTA to the care team increases quality of work-life and reduces stress on nurses. The nursing profession is also experiencing an alarming shortage due to increased clerical burdens and burnout.
Revenue Cycle Management
Transition Revenue Cycle Management into the modern age with a suite of software tools that will transform your billing and coding processes. Transact at lightning speed, with increased transparency and decreased siloes. The QueueLogix software application seamlessly integrates with existing EMRs to ensure the clinical activities and back-office operations are well aligned, monitored and successful.
Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators asses their schedules, and ensure appointment compliance.
Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer emergency medicine, outpatient, hospitalist medicine and other scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.