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COVID-19 UPDATE

Doctors Save Lives.
Scribes Save Doctors.

For two decades, ScribeAmerica has remained the nation’s leader in medical scribe solutions. ScribeAmerica created the modern scribe, and over the years has evolved the role to go far beyond documentation. Today’s scribe – also known as a Care Team Assistant (CTA) – can support care team optimization, patient engagement and much more. With our innovative technology, we’re the only company that can deliver a comprehensive selection of in-person, virtual real-time and AI-assisted programs. That’s the ScribeAmerica difference.

In Healthcare, One Size Does Not Fit All

Each care setting is different, and deserves documentation and ancillary support tailored to those unique characteristics. Where other companies are limited in the types of documentation support they can offer – often limited to just virtual or dictation – only ScribeAmerica and the HealthChannels family offer a full suite of medical scribe and CTA solutions designed to meet the needs of every care setting.
Whether in-person, real-time virtual or AI-assisted, we offer the right program that best fits your needs. You shouldn’t have to adapt to a singular documentation tool, you should be able to select the solution that best fits your needs. With ScribeAmerica’s range of scribe solutions, not only do you have options, but your program can evolve to meet your changing needs.
In-Person, Virtual or AI-Assisted: We’ve Got You Covered
Our renowned medical documentation and care coordination services provide specialty-specific support for leading healthcare systems and practices nationwide. From in-person scribes and CTAs, working elbow-to-elbow with providers, to real-time TeleScribes connected over a mobile device, to innovative AI-driven solutions – we offer a full suite of programs that help drive care team efficiency.
In-Person Solutions
In-Person Solutions
The term “medical scribe” is a misnomer today. We often refer to them as Care Team Assistants, but our partners like to call them “Super Scribes.” That’s because ScribeAmerica scribes often go far beyond medical documentation. Our scribes can assist with pre-visit planning, care team coordination, SDoH strategy support, patient outreach, referral management and much more. Our in-person or hybrid scribe programs have been proven to improve productivity and job satisfaction across numerous specialties.
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Remote Solutions
Remote Solutions
Reduce timely note taking and focus on patient care with real-time medical scribe access from your mobile phone or tablet. Our remote TeleScribes complete documentation, update notes, reduce errors and improve coding quality for accurate reimbursement. From retrieving chart information prior to the patient encounter, to documenting ICD-10 codes for the highest level of specificity, TeleScribes allow providers to focus on patients. Though not in the room, your scribe will play a fundamental role in the delivery of better care, and returning the joy to the practice of medicine.
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AI-Driven Solutions
AI-Driven Solutions
Our AI-assisted programs are developed by leading minds in machine learning, and built with ease-of-use in mind. From our SoundLines team, Speke pairs medical scribes with artificial intelligence to create an ambient documentation assistant that lets you spend more time with your patients, and not with a computer. While dictation software requires a provider to read notes after or during an encounter, Speke runs parallel with the visit. Speke works seamlessly with your workflow, and is accessible on a mobile phone so you can stay on-the-go.
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The HealthChannels Difference

At HealthChannels, we are driving change with innovations in care team optimization and next generation technology. With two decades of industry leading experience, our scribe solutions set the standard in training and program management.

Together, we improve the effectiveness of your care team.

  • Identify opportunities for improvement
  • Define KPIs and goals
  • Support your team’s transition to a medical scribe program
  • Train scribes to meet specialty-specific needs
Together, we improve the effectiveness of your care team.

We provide training no matter what EMR platform you use.

  • Reduce provider clerical burden
  • Improve ICD-10 documentation
  • Support fluctuating patient volumes
  • Increase reimbursement
We provide training no matter what EMR platform you use.

Our process ensures scribes are ready for a fast-paced environment and meet quality standards.

  • Step 1: Demanding classroom training
  • Step 2: Training with senior level scribes
  • Step 3: Continuous and regular reassessment
Our process ensures scribes are ready for a fast-paced environment and meet quality standards.

Our leadership team provides continuous support and feedback.

  • Ensure coverage for shift changes
  • Expand program to meet time-saving goals
  • Periodic quality performance reporting
Our leadership team provides continuous support and feedback.
Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

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Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.

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Artificial Intelligence
Our advanced AI solutions tackle complex documentation challenges to reduce the administrative burden preventing doctors from delivering precision care. We'll guide you through the best practices for incorporating AI into your workflow. Gain visibility into your data with enhanced analytics driven by AI and CTAs.

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Nurse Care Team Assistants
Adding a qualified Nurse CTA to the care team increases quality of work-life and reduces stress on nurses. The nursing profession is also experiencing an alarming shortage due to increased clerical burdens and burnout.

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Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained in-person and virtual medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

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