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COVID-19 UPDATE

Patient Champion

In the day of high patient demand, increase mandates, decreased reimbursement and physicians becoming highly paid data entry specialists.

Benefits

With awards from national agencies for company growth and innovation, we're proud to be one of the most recognized and awarded companies in our field.
1
Real time constant patient communication
3
Improved physician, nurse and ancillary staff feedback on every patient. This much needed data will allow you to educate your staff with performance improvements.
2
Improved patient satisfaction and feedback on processes
4
Decrease medical legal risk by immediate callbacks for any reason deemed necessary by the provider

How it Works

Patient Champions will use our performance so they can provide real time performance improvement on the experience that just occurred

Patient Champions will use our performance so they can provide real time performance improvement on the experience that just occurred

Patient Champions communicate with each patient and their family members about delays in care, patient questions, and more

Patient Champions communicate with each patient and their family members about delays in care, patient questions, and more

Patient Champions assist with follow-up scheduling and other post-visit communication

Patient Champions assist with follow-up scheduling and other post-visit communication
Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

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Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.

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Artificial Intelligence
Our advanced AI solutions tackle complex documentation challenges to reduce the administrative burden preventing doctors from delivering precision care. We'll guide you through the best practices for incorporating AI into your workflow. Gain visibility into your data with enhanced analytics driven by AI and CTAs.

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Nurse Care Team Assistants
Adding a qualified Nurse CTA to the care team increases quality of work-life and reduces stress on nurses. The nursing profession is also experiencing an alarming shortage due to increased clerical burdens and burnout.

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Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained in-person and virtual medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

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