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A Day in the Life of an ED Scribe

A scribe handling EHR duties enables a healthcare setting to have shorter door-to-doctor time, better continuity of care, and more meaningful engagement with patients.

Prep Charts
Arrive to shift 10 minutes early to prep charts with vital signs, chief complaints, past histories and surgeries, risk factors, and triage notes.
Update Medical Decision Making
Clean up the HPI, ROS, PMSHx, PE, Differential diagnosis’s, and Medical Decision Making.
Status Updates
Our next patient is a complex laceration that will require the attention of my physician for at least 30 minutes. Make comfort rounds to the active 11 patients and communicate with nurses any let patients know the status of labs, medications and note their chief complaints.
Follow a scribe in action: Amy Roush, Chief Scribe at Hilo Medical Center, provides a look at a day in the life of a scribe as she completes documentation and administrative duties to support the care team.
Prepare Discharge Education for Patients
Obtain the procedural documentation for the complex laceration and prepare the discharge education for the nursing staff at the physician’s direction. By the time the laceration is complete, this patient is ready for discharge.
Stock Office Supplies Including Printer Paper
By this time I've been tracking labs, radiology, medication administration and we have 6 patients ready for disposition.
Document Conversations with Time Stamp
I present each patient to the physician to make a disposition decision. I've been tracking labs, radiology, medication administration and we have 6 of our patients ready for disposition.
Consult with Physicians for Referral
With the LiveReferral module embedded in the EMR, I check the referred physicians schedule to ensure patient is available to see the doctor in a week.
Walk-in Patient with Missing Finger
Follow the provider into the trauma bay to document a patient with an on-the-job construction site injury. Listen for vitals and document simultaneously in the EMR while care is delivered.
Continue Updating Patient Chart
Detail patient encounter while nurse preps patient for in-patient transfer.
Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.

Artificial Intelligence
Our advanced AI solutions tackle complex documentation challenges to reduce the administrative burden preventing doctors from delivering precision care. We'll guide you through the best practices for incorporating AI into your workflow. Gain visibility into your data with enhanced analytics driven by AI and CTAs.

Nurse Care Team Assistants
Adding a qualified Nurse CTA to the care team increases quality of work-life and reduces stress on nurses. The nursing profession is also experiencing an alarming shortage due to increased clerical burdens and burnout.

Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained in-person and virtual medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.