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TeleScribes: Remote Scribe Solutions

No matter where or when you provide care for patients, you deserve a state-of-the-art solution for medical documentation. TeleScribes transform your practice by delivering cutting-edge, engaged, domestic support. Our TeleScribe programs are designed with an understanding that provider needs often vary. Whether in a rural setting, a provider with variable hours, or a practice with low FTE demands, TeleScribes offers flexible, tailored, real-time documentation solution, delivered by the nation's leader in medical scribe training and management.

Tailored TeleScribe options to meet your unique needs

TeleScribes Video

TeleScribes Video allows you to enjoy the benefits of a live scribe, as if they were in the room with you. With TeleScribes Video, the provider and scribe are connected through a mobile tablet via a secure, easy to use app. The tablet can be set on a counter, or transported on a mobile cart. The provider and scribe are able to easily communicate audibly, and the video environment allows the scribe to respond to valuable non-verbal cues. With TeleScribes Video, you'll enjoy the benefits of having a scribe in the room with you, while gaining the flexibility of a virtual program.

TeleScribes Audio

Our TeleScribes Audio program offers flexible and affordable medical scribe services over a landline or mobile phone. Scribes capture all key information and document the encounter in the appropriate EHR field. TeleScribes Audio delivers a virtual solution with the unparalleled benefits of ScribeAmerica’s highly-trained, domestic scribes. Welcome to flexibility and reliability that empowers providers to work at the top of their license, at the touch of a button.

Why TeleScribes is Right for You:

Our TeleScribe remote programs put medical scribes at your fingertips, exactly when, where and how you need them. We offer two models of TeleScribes to meet the physical and financial needs of your site.
1
Convenient Connection Options: Providers connect to a medical scribe in real-time via a tablet on a stand, mobile cart, or a phone.

3
Real-Time Documentation: The scribe completes EHR documentation in real-time, in-parallel with the visit, unlike dictation.
2
Secure, Reliable Documentation: Scribes are able to document a first-hand account of the provider and patient interaction over a HIPAA-compliant connection.
4
The Standard in Medical Scribes: TeleScribes offer an affordable way to introduce ScribeAmerica's remote, domestic based scribes to your practice.

How it Works

Experience the ScribeAmerica difference. We understand one size does not fit all. We offer both video and audio programs, where you're connected in real-time to a domestic-based scribe.

Tailored to Fit Your Routine
Tailored to Fit Your Routine
Provider enters room with patient and will connect with their medical scribe.
Select Your Preferred Connection
Select Your Preferred Connection
Provider communicates with TeleScribe via video over tablet on cart, or via audio through a HIPAA secure land-line.
Seamless, Accurate Documentation
Seamless, Accurate Documentation
TeleScribe documents encounter directly into EHR using their own account in real-time.

The Advanced Scribe Training Program

Approximately 120 hours per scribe

1
Orientation

2 weeks

  • Medical Terminology
  • System Based Videos
  • Audio Exercises
  • HIPAA/PHI Compliance
  • Documentation for Billing and Medicolegal Liability
  • Professional Appearance
  • Case Presentations
2
Supervisory Period

minimum 6 days

  • One-to-one Personal Clinical Training
  • Real-time Chart Review and Corrective Feedback
  • Advanced Efficiency and Patient Tracking Training
  • Core Measures and PQRI Documentation
  • Clinical Performance Final Assessment
3
Periodic Re-assessment
  • Quality Assurance Program and Continuing Scribe Education
  • Monthly Evaluations and Performance Assessments
  • Monthly Provider-to-Scribe Satisfaction Reporting
  • Charting Review and Deficiency Log
Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

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Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.

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Artificial Intelligence
Our advanced AI solutions tackle complex documentation challenges to reduce the administrative burden preventing doctors from delivering precision care. We'll guide you through the best practices for incorporating AI into your workflow. Gain visibility into your data with enhanced analytics driven by AI and CTAs.

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Nurse Care Team Assistants
Adding a qualified Nurse CTA to the care team increases quality of work-life and reduces stress on nurses. The nursing profession is also experiencing an alarming shortage due to increased clerical burdens and burnout.

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Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained in-person and virtual medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

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