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TeleScribes: Remote-Driven TeleHealth Solutions

With our TeleScribes program, providers are able to spend quality, dedicated time with patients, no matter the care setting. ScribeAmerica introduced TeleScribes with an understanding that our partners’ needs often vary. Whether in a rural setting, a provider with variable hours, or a practice with low FTE demands, TeleScribes offers a flexible, tailored solution.

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Nothing should hinder your access to innovative documentation assistance.

TeleScribes Video

The TeleScribes Video program offers the most flexibility and interaction with your medical scribe. With TeleScribes Video, the provider and scribe are connected through video and audio on a mobile tablet.

The video environment not only allows the provider and scribe to communicate audibly, but the scribe is able to respond to valuable non-verbal cues and the nuance these add to communication in “live” situations, just as if you had a scribe in the room with you.

TeleScribes Audio

Our TeleScribes Audio program offers flexible and affordable scribe services that allow the provider to easily interact over a landline phone over a landline phone. Scribes capture all key information and document the encounter in the appropriate EMR field. TeleScribes Audio offers a remote solution with the un-paralleled benefits of ScribeAmerica’s highly-trained, domestic scribes.

Why TeleScribes is Right for You:

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Our TeleScribe virtual program puts on-call medical scribes at your fingertips, exactly when, where and how you need them. We offer two models of TeleScribes to meet the physical and financial needs of your site.
Providers connect to a live scribe via a tablet on a stand, mobile cart, or a phone
The scribe completes EMR documentation in real-time
Scribes are able to document a first-hand account of the provider and patient interaction
Low cost to implement

How it Works

  • Provider enters room with patient
  • Provider communicates with TeleScribe via video over tablet on cart, or via audio through a HIPAA secure land-line
  • TeleScribe documents encounter directly into EMR using their own account in real-time
Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.

AI Chatbots
We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.

Nurse Care Team Assistants
Adding a qualified Nurse CTA to the care team increases quality of work-life and reduces stress on nurses. The nursing profession is also experiencing an alarming shortage due to increased clerical burdens and burnout.

Revenue Cycle Management
Transition Revenue Cycle Management into the modern age with a suite of software tools that will transform your billing and coding processes. Transact at lightning speed, with increased transparency and decreased siloes. The QueueLogix software application seamlessly integrates with existing EMRs to ensure the clinical activities and back-office operations are well aligned, monitored and successful.

Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators assess their schedules, and ensure appointment compliance.

Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.