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Inefficient billing and coding processes drastically impact your revenue cycle. As patient care delivery and the back office are siloed, the lack of communication between provider and coder leads to reporting errors and reimbursement flaws. Most billing and coding platforms fall short of optimal revenue-cycle management due to the lack of real-time interaction between stakeholders. And even incremental errors lead to delays in billing that add up to millions in lost revenue over time.
LiveCode Aligns Clinical Events with Back-Office Functionality
Hospital Systems are Turning to LiveCode Point of Service Coding
From the moment a new patient is registered in the EMR to the end of the appointment when care has been delivered, a scribe is able to chat with coders in real-time. Scribes update the EMRs to ensure the acuity of codes are properly documented, and facilitate the resolution of coding errors. LiveCode with a scribe together is faster than billing alone because the coder is able to ask questions about the patient encounter directly through the dashboard, closing the gaps in the continuum of care.
- Integrated feedback loop between providers and coders
- Track patient encounters for accurate codes
- Achieve same-day coding and bill drop
- Reduce Chart Suspensions and Days Sales Outstanding (DSO)
- Optimize reimbursement cycle work-flow
- Mitigate risk with quick adjustments and status changes
Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.