LiveCode

Inefficient billing and coding processes drastically impact your revenue cycle. As patient care delivery and the back office are siloed, the lack of communication between provider and coder leads to reporting errors and reimbursement flaws. Most billing and coding platforms fall short of optimal revenue-cycle management due to the lack of real-time interaction between stakeholders. And even incremental errors lead to delays in billing that add up to millions in lost revenue over time.

LiveCode Aligns Clinical Events with Back-Office Functionality

For hospitals, health systems and physician practices, LiveCode delivers a new level of work-flow integration. The software features an interactive dashboard and coding queue allowing stakeholders to conduct meaningful transactions in real-time so providers are reimbursed for the services they deliver. Transactions that once took days, now take seconds. The improved efficiency is invaluable to sustainability and growth. LiveCode dramatically reduces the number of suspended charts, Discharged Not Final Billed (DNFB), non-compliance and Days Sales Outstanding (DSO).
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Each client that uses LiveCode benefits from real time access to analytics, dashboards and integrated feedback that can be customized for groups and individuals based on client preferences.
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LiveCode utilizes advanced technologies that link medical coders and scribes in a clinical, real-time environment.
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LiveCode solution reduces latency in critical back office processes and speeds up revenue cycle.
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Health systems stakeholders can now reduce inefficiencies and improve communication to successfully integrate revenue operations.

Hospital Systems are Turning to LiveCode Point of Service Coding

From the moment a new patient is registered in the EMR to the end of the appointment when care has been delivered, a scribe is able to chat with coders in real-time. Scribes update the EMRs to ensure the acuity of codes are properly documented, and facilitate the resolution of coding errors. LiveCode with a scribe together is faster than billing alone because the coder is able to ask questions about the patient encounter directly through the dashboard, closing the gaps in the continuum of care.

  • Integrated feedback loop between providers and coders
  • Track patient encounters for accurate codes
  • Achieve same-day coding and bill drop
  • Reduce Chart Suspensions and Days Sales Outstanding (DSO)
  • Optimize reimbursement cycle work-flow
  • Mitigate risk with quick adjustments and status changes
Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.
Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.
AI Chatbots
We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.
Nurse Care Team Assistants
Adding a qualified Nurse CTA to the care team increases quality of work-life and reduces stress on nurses. The nursing profession is also experiencing an alarming shortage due to increased clerical burdens and burnout.
Revenue Cycle Management
Transition Revenue Cycle Management into the modern age with a suite of software tools that will transform your billing and coding processes. Transact at lightning speed, with increased transparency and decreased siloes. The QueueLogix software application seamlessly integrates with existing EMRs to ensure the clinical activities and back-office operations are well aligned, monitored and successful.
Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators asses their schedules, and ensure appointment compliance.
Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer emergency medicine, outpatient, hospitalist medicine and other scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.