COVID-19 Update: Read our messages to employees and clients

COVID-19 UPDATE

The key to success in the outpatient setting comes down to customization.

Our outpatient scribe program meets the demands of individual provider preference, while never losing sight of the big picture. Optimizing work-flow and reducing care team clerical burden is especially important for outpatient providers in today's healthcare environment. That's why we have expanded training and implementation to over 100 specialties and subspecialties.

Depending on the needs of an outpatient specialty, scribes allow providers to see more patients in a day, and focus efforts on improving clinical outcomes. Across all E&M levels, scribes are able to document patient encounters with greater detail, leading to more precise reimbursements and increased revenue.

Benefits

1
Increase patient access to care.
3
Decrease the number of non-billable encounters.
2
Manage seasonal fluctuation in patient census without adding an additional provider.
4
Save time per patient encounter.
5
Complete clinical information in real-time.
7
Impact RAF scores and improve billing.
6
Reduce time spent charting.
8
Impact patient care and increase satisfaction scores.
9
Compare provider satisfaction surveys post scribe implementation.
10
Assist with backlogged documentation encounters.

How it Works

Our team conducts analysis and provides the roadmap for a balanced outpatient practice with scribes.

Together, we improve the effectiveness of your outpatient providers.

  • Identify opportunities for improvement
  • Support the transition to a medical scribe program
  • Define KPIs and goals
  • Train scribes to meet outpatient specialty specific needs
Together, we improve the effectiveness of your outpatient providers.

Our goal is to increase effectiveness and mitigate risk with our integrated approach.

  • Work on-site with outpatient administrators
  • Review metrics including cost and quality
Our goal is to increase effectiveness and mitigate risk with our integrated approach.

Our process ensures scribes are ready for a non-stop environment.

  • Step 1: Demanding classroom training
  • Step 2: Training Shift with senior level scribes
  • Step 3: Continuous and Regular Reassessment
Our process ensures scribes are ready for a non-stop environment.
Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

LEARN MORE AT CARETHROUGH.COM
Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.

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Artificial Intelligence
Our advanced AI solutions tackle complex documentation challenges to reduce the administrative burden preventing doctors from delivering precision care. We'll guide you through the best practices for incorporating AI into your workflow. Gain visibility into your data with enhanced analytics driven by AI and CTAs.

LEARN MORE AT SOUNDLINES.COM
Nurse Care Team Assistants
Adding a qualified Nurse CTA to the care team increases quality of work-life and reduces stress on nurses. The nursing profession is also experiencing an alarming shortage due to increased clerical burdens and burnout.

LEARN MORE AT CARETHROUGH.COM
Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained in-person and virtual medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

LEARN MORE AT SCRIBEAMERICA.COM