Jerry Yang

Jerry Yang

West Regional President

Jerry Yang holds a B.S. in Kinesiology and Health Promotion with a focus in Sports Medicine from California State Polytechnic University, Pomona. His childhood dream was to be a team doctor for a professional baseball team, later deciding on the business career path within healthcare.

Jerry spent 7 years in the pulmonary diagnostic device arena, serving as Research Project Assistant all the way up to a Divisional Operations Manager for a large multinational medical device company specializing in pulmonary clinical trials for large pharma. In 2013, he joined Medical Scribe Systems as a Client Service Manager, with promotion to Director of Account Management in early 2014 and Vice President of Operations by year’s end. In 2015, Jerry joined Scribe America as West Division President upon the merger of the two companies.

Jerry is passionate about operational efficiency, customer service, and employee development and leadership. He merges his extensive experience in healthcare with his high standards of service related to the scribe industry to help improve healthcare one provider at a time.

Other than healthcare and scribes, his passions include golf and family. He is based out of the ScribeAmerica office in El Segundo, CA, and resides in sunny Orange County.

Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.

AI Chatbots
We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.

Nurse Care Team Assistants
Adding a qualified Nurse CTA to the care team increases quality of work-life and reduces stress on nurses. The nursing profession is also experiencing an alarming shortage due to increased clerical burdens and burnout.

Revenue Cycle Management
Transition Revenue Cycle Management into the modern age with a suite of software tools that will transform your billing and coding processes. Transact at lightning speed, with increased transparency and decreased siloes. The QueueLogix software application seamlessly integrates with existing EMRs to ensure the clinical activities and back-office operations are well aligned, monitored and successful.

Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators assess their schedules, and ensure appointment compliance.

Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.