Gary B. Glass

Gary B. Glass

General Counsel & Head of Human Resources

Gary joined ScribeAmerica with over 22 years of legal experience in various legal arenas, including government, large law firms, and both privately-held and publicly traded companies.

Gary began his legal career as a criminal prosecutor at the New York County District Attorney’s office. After three years as an Assistant District Attorney in Manhattan, he joined the private sector as an associate at Patterson Belknap Webb & Tyler and then a partner at Winston & Strawn, a global white-shoe law firm headquartered in Chicago. After 11 years of outside counsel practice, Gary moved in-house in 2002 as a Senior Assistant General Counsel for Altria Group Inc., a Fortune 25 consumer product manufacturing conglomerate. After 6 years at Altria, Gary joined UST Inc., a $12 billion S&P 500 manufacturing company, as its General Counsel & Chief Compliance Officer. After UST was acquired and its HQ relocated, Gary served as the General Counsel & Chief Compliance Officer for iGPS Logistics, a privately-held asset pooling company. After 5 years at iGPS, Gary joined Gallop Capital Partners, a private investment fund in the healthcare space, as its General Counsel & Chief Compliance Officer.

Gary received his J.D. from Fordham University School of Law in 1992 in New York City and his undergraduate degree from Princeton University in 1987.

Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.
Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.
AI Chatbots
We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.
Nurse Care Team Assistants
Adding a qualified Nurse CTA to the care team increases quality of work-life and reduces stress on nurses. The nursing profession is also experiencing an alarming shortage due to increased clerical burdens and burnout.
Revenue Cycle Management
Transition Revenue Cycle Management into the modern age with a suite of software tools that will transform your billing and coding processes. Transact at lightning speed, with increased transparency and decreased siloes. The QueueLogix software application seamlessly integrates with existing EMRs to ensure the clinical activities and back-office operations are well aligned, monitored and successful.
Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators asses their schedules, and ensure appointment compliance.
Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer emergency medicine, outpatient, hospitalist medicine and other scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.