Charlie Coe

Charlie Coe

Vice President of Client Solutions

Charlie Coe serves as the Vice President of Client Solutions for ScribeAmerica where he works closely with the CEO, and Chief Strategy Officer of HealthChannels, ScribeAmerica’s parent company. As a member of the Client Solutions team, Charlie is responsible for the development and implementation of Medical Scribe programs across the country.

With over a decade of experience focusing on large, national, physician groups, Charlie provides guidance to clients facing complex healthcare challenges. Prior to joining ScribeAmerica, Charlie led Aris Radiology as the National Director of Business Development helping groups reduce the cost of service while improving access to care for their partners through strategic staffing strategies. Charlie also spent time with TeleHealth Solutions, a national hospitalist group, focused on reducing readmission rates while offering round-the-clock access to patients. Charlie has experience in the acute and post-acute space, collaborating with health system and physician group executive leaders.

Charlie graduated from Ohio University with a degree in Finance. He currently resides in Denver, Colorado with his wife Kristi and rescue pup of eight years, Polly. In his spare time, Charlie is an avid skier, golfer, and Cleveland sports fan.

Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.
Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.
AI Chatbots
We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.
Nurse Care Team Assistants
Adding a qualified Nurse CTA to the care team increases quality of work-life and reduces stress on nurses. The nursing profession is also experiencing an alarming shortage due to increased clerical burdens and burnout.
Revenue Cycle Management
Transition Revenue Cycle Management into the modern age with a suite of software tools that will transform your billing and coding processes. Transact at lightning speed, with increased transparency and decreased siloes. The QueueLogix software application seamlessly integrates with existing EMRs to ensure the clinical activities and back-office operations are well aligned, monitored and successful.
Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators asses their schedules, and ensure appointment compliance.
Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer emergency medicine, outpatient, hospitalist medicine and other scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.