Michael Murphy M.D.

Michael Murphy M.D.

Chief Executive Officer

Dr. Michael Murphy is co-founder and Chief Executive Officer of HealthChannels, the parent company of CareThrough, QueueLogix and ScribeAmerica, LLC. Today, ScribeAmerica is the nation’s most frequently used professional scribe training and management company. Prior to HealthChannels, Dr. Murphy served as an Army Ranger for the 1st Ranger Battalion in Savannah, Georgia, which allowed him to gain various leadership skills along with the ability to develop standard operating procedures. Dr. Murphy has been a leader on multiple issues including medical scribes, department throughput, optimization of the provider to patient ratios, the transition to value-based care and innovative technologies. His goals are to continue making all practice locations an environment built for an exceptional patient experience and allow providers to solely focus on patient care.

Dr. Murphy received his Doctor of Medicine from St. George’s University and completed his residency training in Emergency Medicine at the University of Medicine and Dentistry of New Jersey in Newark. He was an Ernst and Young Finalist, has co-authored one textbook and is involved in three peer review articles. Dr. Murphy also runs the Fore the Brave charity golf tournament.

Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.
Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.
AI Chatbots
We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.
Nurse Care Team Assistants
Adding a qualified Nurse CTA to the care team increases quality of work-life and reduces stress on nurses. The nursing profession is also experiencing an alarming shortage due to increased clerical burdens and burnout.
Revenue Cycle Management
Transition Revenue Cycle Management into the modern age with a suite of software tools that will transform your billing and coding processes. Transact at lightning speed, with increased transparency and decreased siloes. The QueueLogix software application seamlessly integrates with existing EMRs to ensure the clinical activities and back-office operations are well aligned, monitored and successful.
Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators asses their schedules, and ensure appointment compliance.
Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer emergency medicine, outpatient, hospitalist medicine and other scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.