FAQ

Find all the answers to our Frequently Asked Questions here. For more information not covered here, please use our "Contact Us" form.

Q: What if I have a question that is not on this page?
A: All applicant questions go to applicant@ScribeAmerica.com if you have prior scribe experience and are inquiring about the junior partnership tract please email info@ScribeAmerica.com.
Q: What is a scribe?
A: A scribe is a physician collaborator who fulfills the primary secretarial and non-clinical functions of the busy physician or mid-level provider. Scribes specialize in medical data entry into a paper or electronic medical record system and in instituting efficient workflow process, thus increasing the medical provider’s capacity to provide direct patient care like seeing the next waiting patient, performing medical procedures and communicating with nursing staff. The Scribe actively monitors the duration of medical testing results such as blood and urine tests, x-ray, and CT reports in order to prevent unnecessary delays and expedite patient dispositioning.
Q: Do scribes provide direct patient care?
A: No. Scribes do not touch patients, handle body fluids, or provide medical advice or interpretation.
Q: Do Medical Scribes get paid?
A: Yes, the scribe position is a paid position at an hourly rate, some positions are full time with benefits. We also offer career paths where scribes can become junior partners of ScribeAmerica.
Q: Will physicians be concerned with teaching me medicine?
A: Generally no. The primary purpose of the scribe is to facilitate the medical provider’s workflow. The medical provider is not expected to teach. Medical providers are allowed to teach, but it would be on the medical provider’s own time and there should be no expectation on the part of the scribe.
Q: Are there risks to becoming a scribe?
A: Yes, though the risks are rare, not unique to being a medical scribe, and are shared by all healthcare personnel. The following are some examples of the risks: fainting at the sight of blood, falling and suffering a laceration, being exposed to airborne diseases such as tuberculosis and meningitis, and fatigue the next day especially if you work a night-shift.
Q: Do scribes receive healthcare coverage or worker’s compensation coverage?
A: Full-time employees (required to work 36 or more hours per week) are eligible for ScribeAmerica's benefit plans. Per Affordable Care Act (ACA) requirements, ScribeAmerica's Part-time hourly employees who work an average of at least 30 hours per week during a 12 month lookback period are eligible for ScribeAmerica's benefit plans. All scribes who are injured on the job are covered under the company's worker's compensation insurance policy.
Q: Do scribes receive vision and dental insurance coverage?
A: Yes, scribes who meet eligibility criteria are able to enroll in health, vision, and dental benefits.
Q: Do scribe receive retirement benefits?
A: Yes, scribes who meet eligibility criteria are able to enroll in the Company's 401k-retirement account option on the first day of each quarter.
Q: Can I turn becoming a scribe into a career?
A: Yes. While most scribes move on to fulfill other professional goals, many scribes have found that the experience and income received justifies choosing becoming a medical scribe as a career. These individuals become chief scribes within their department, then project leaders and regional managers often earning annual compensation packages starting at $75,000+.
Q: What are the qualifications to become a scribe?
A: • Must have a minimum of a high school diploma. A college degree, or current enrollment in a degree program is preferred. • Computer and typing skills are preferred • Experience with medical terminology is preferred. • A constitution to work under the rigors of delivering medical care. • A responsible and mature individual with a passion for medicine.
Q: How many hours a week does a scribe generally work?
A: Scribes are expected to work twice a week during the medical provider’s 8, 10 or 12-hour shifts.
Q: Does a scribe work at only one hospital, or do they move around to different hospitals as needed?
A: A scribe is generally matched and employed with one hospital. At that one hospital, the scribe will work with several different providers on a rotating basis.
Q: Is the scribe position a good fit for a college student? Is the position flexible?
A: Yes, the medical scribe position is perfect for a college student! By offering a competitive wage and unique medical experience, a job at ScribeAmerica is very appealing to local pre-medical college students and recent graduates as well.
Q: Can I work only during winter and summer breaks from college?
A: Unfortunately not. ScribeAmerica requires a commitment of 2 years part time 8-12 shifts per month or 1 year full time 16-20 shifts per month.
Q: What are the physical demands and working conditions of a scribe?
A: • Ability to stand, walk, and follow a physician for extended periods of time • Ability to lift, hold, push, and pull 25 pounds • Ability to work in a stressful and fast-paced environment • Ability to read, write, comprehend through listening, and speak fluent English • Ability to operate a computer and/or laptop through proficient typing, clicking, and viewing a monitor for extended periods • Ability to handwrite legibly
Q: What does a scribe wear during shifts?
A: Scribes will wear our uniform which is a blue collared shirt with khaki pants. Scrubs are not permitted. We also offer sweatshirts and jackets if the department is cold.
Q: What is the training process for a new scribe?
A: The medical scribe training program consists of 3 steps: Step 1 is a 2-week orientation course designed to get the medical scribe "up to speed" for his first day of collaboration with the physician. Step 2 is supervisory period during which a highly experienced medical scribe offers immediate review and feedback of the new medical scribe's work. Step 3 is a periodic re-assessment that allows for indefinite and frequent review of the scribe's role and effectiveness in an effort to enable the medical scribe to always keep up-to-date with a dynamic workplace environment.
Q: Are scribes compensated for training time?
A: Yes, all training hours are compensated.
Q: How do I apply for a scribe position with ScribeAmerica?
A: Visit our Career Opportunities page and under the “Scribe” tab, you will find the APPLY NOW Link.
Q: What are some of the characteristics of a great scribe?
A: • Responsible • Confident • Mature • Punctual • Able to multitask • Self Motivated • Good Computer skills • Intelligent candidate who can work positively and cooperatively amidst a stressful and most unique environment
Q: What are some of the job values of the scribe position?
A: Experienced scribes become fluent in medical terminology, familiar with the breadth of medical illness and how a medical provider examines the patient, which tests are ordered, how medical decisions, differential diagnosis, and patient disposition is made. Thus, Scribes proceed to excel in post-graduate health degree programs. On a personal level, scribes learn to appreciate the complexity, strength and frailty of the human condition and have an opportunity to display compassion and maturity.
Q: What area of the country does ScribeAmerica employ scribes?
A: Visit www.ScribeAmerica.com and click “Where we are” to see a full listing of ScribeAmerica’s location. We have locations across the country!
Q: If I start as a scribe, is there opportunity for growth within ScribeAmerica?
A: YES! With time as a scribe you can become chief scribe of your local department or if you request you can be interviewed for the junior partnership track. Nearly all of our senior leadership, regional managers, project leaders and junior project leaders all started out as a scribe in a local hospital.
Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.
Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.
AI Chatbots
We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.
Nurse Care Team Assistants
Adding a qualified Nurse CTA to the care team increases quality of work-life and reduces stress on nurses. The nursing profession is also experiencing an alarming shortage due to increased clerical burdens and burnout.
Revenue Cycle Management
Transition Revenue Cycle Management into the modern age with a suite of software tools that will transform your billing and coding processes. Transact at lightning speed, with increased transparency and decreased siloes. The QueueLogix software application seamlessly integrates with existing EMRs to ensure the clinical activities and back-office operations are well aligned, monitored and successful.
Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators asses their schedules, and ensure appointment compliance.
Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer emergency medicine, outpatient, hospitalist medicine and other scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.