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FAQ

Find all the answers to our Frequently Asked Questions here.

Q: What is a Medical Scribe?
A: A medical scribe will follow a licensed healthcare provider (physician, nurse practitioner, physician assistant, etc) throughout their shift, documenting the patient encounter from start to finish. This includes the patient’s story, physical exam, lab and imaging results, consults, updates,… all the way to the disposition and diagnoses! An easy way to think about it is it’s basically like shadowing, but you get to work within the electronic medical record and get paid! Click here to watch a short video and learn more about the Medical Scribe position.
Q: Do scribes provide direct patient care?
A: No. Scribes do not touch patients, handle body fluids, or provide medical advice or interpretation.
Q: Do Medical Scribes get paid?
A: Yes, the scribe position is a paid position at an hourly rate, some positions are full time with benefits. We also offer career paths where scribes can become junior partners of ScribeAmerica.During your interview, you will be able to inquire further about starting rates for your area.
Q: Are there risks to becoming a scribe?
A: Yes, though the risks are rare, not unique to being a medical scribe, and are shared by all healthcare personnel. The following are some examples of the risks: fainting at the sight of blood, falling and suffering a laceration, being exposed to airborne diseases such as tuberculosis and meningitis, and fatigue the next day especially if you work a night-shift.
Q: Do scribes receive healthcare coverage or worker’s compensation coverage?
A: Full-time employees (required to work 36 or more hours per week) are eligible for ScribeAmerica's benefit plans. Per Affordable Care Act (ACA) requirements, ScribeAmerica's Part-time hourly employees who work an average of at least 30 hours per week during a 12 month lookback period are eligible for ScribeAmerica's benefit plans. All scribes who are injured on the job are covered under the company's worker's compensation insurance policy.
Q: Do scribes receive vision and dental insurance coverage?
A: Yes, scribes who meet eligibility criteria are able to enroll in health, vision, and dental benefits.
Q: Do scribes receive retirement benefits?
A: Yes, scribes who meet eligibility criteria are able to enroll in the Company's 401k-retirement account option on the first day of each quarter.
Q: Are there opportunities for advancement/leadership positions and can I do this long term?
A: After 90 days of work, a scribe is eligible for leadership opportunities. While most scribes move on to fulfill other professional goals in healthcare, many scribes have found that the experience and income received justifies choosing becoming a medical scribe as a career. These individuals can become, but not limited to: chief scribe; trainer, scribe ambassador, or transition into a corporate role. Individuals can become chief scribes within their department, then project leaders and regional managers often earning annual compensation packages starting at $75,000+.
Q: What are the requirements to be a scribe?
A:
  • An interest in pursuing a career in the healthcare industry
  • Outstanding attention to detail, ability to multitask, ability to work under pressure and in a fast paced environment, among others
  • Pre-health track preferred (pre-med, pre-PA, pre-nursing)
  • At least 18 years old and preferably at least sophomore status in college (30 credits) or higher
  • Candidates must complete an online typing test scoring at least 40 words per minute
  • Candidates must be familiar with basic medical terminology, which is covered in Scribe101
  • Candidates must pass a background check and complete a medical clearance process (i.e. TB test, Urine Drug Screen, and immunizations)
  • Proficient in English; secondary languages required at some locations
Q: What is the expected time commitment from employees?
A: One consecutive year.
Q: Can I work only during winter and summer breaks from college only?
A: Unfortunately not. ScribeAmerica requires a commitment of 1 year.
Q: I’m going home for the summer/winter break, will I be able to work at a site closer to my home during that time, then transfer back to my main team when I come back to school?
A: ScribeAmerica does not employ for weekend only or seasonal/semester only positions due to issues with variations in training and other facility- and team-specific policies. You must maintain at least a 1 year commitment to the initial site that you are hired at.
Q: I’m about to graduate and move, will I be able to transfer to another site closer to where I move to?
A: Your ability to transfer is dependent upon the staffing needs of that specific site. You must maintain at least a 1 year commitment to the initial site that you are hired at.
Q: What are the shift times and is there a minimum shift amount I must work?
A: Shift times vary in length from 8 to 12 hours depending on which site you are hired for, as well as it’s specialty (Emergency Department or Outpatient). We review your availability during the hiring process to ensure you are placed at a site that matches your availability. If you are a student, we will work around your class schedule!
  • We require our part-time scribes to work ~2-3 shifts per week (~20 hours per week), and our full-time scribes work ~4-5 shifts per week (~40 hours per week)
  • Be able to work 3 out of the 5 winter holidays (Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day)
Q: How is the schedule made?
A: You submit your availability 1 month in advance and 2-3 weeks later, your scheduler will post the schedule for the entire month. You will never be scheduled during a class or test, and your scheduler will do their best to work with any other extra time you need in addition (e.g. study time, volunteer commitments, personal commitments, etc.).
Q: Is the scribe position a good fit for a college student? Is the position flexible?
A: Yes, the medical scribe position is perfect for a college student! By offering a competitive wage and unique medical experience, a job at ScribeAmerica is very appealing to local pre-medical college students and recent graduates as well.
Q: What training does ScribeAmerica provide and how long does it last?
A: Our training is broken into two components: Online and In-Person. Candidates must attend online training and pass quizzes to be eligible to continue onto the In-Person training. During In-Person, candidates will meet with their onsite manager for classroom training to review site expectations, learn the medical record, and hospital flow. Once this is complete, candidates will schedule 8 training shifts on the group with a provider and trainer. An evaluation of their performance will be completed after each shift, to determine their performance, before they are eligible to continue with the company. The whole training process takes approximately 4-6 weeks and depends on your availability, class availability, trainer availability, and shift availability
Q: What does a scribe wear during shifts?
A: Scribes will wear our uniform which is a blue collared shirt with khaki pants. Scrubs are not permitted. We also offer sweatshirts and jackets if the department is cold.
Q: Where are your locations?
A: Please visit our careers page!
Q: Does a scribe work at only one hospital, or do they move around to different hospitals as needed?
A: A scribe is generally matched and employed with one hospital. At that one hospital, the scribe will work with several different providers on a rotating basis.
Q: Are you able to hire international students?
A: Students under F-1 visa are able to work for us as long as they have the appropriate work documents that show they are authorized to work in the US for any employer. Please send an email to applicant@scribeamerica.com for more info.
Q: I already applied, can I get an update?
A: Please send an email to applicant@scribeamerica.com and they can look into this for you.
Q: What are the physical demands and working conditions of a scribe?
A:
  • Ability to stand, walk, and follow a physician for extended periods of time
  • Ability to lift, hold, push, and pull 25 pounds
  • Ability to work in a stressful and fast-paced environment
  • Ability to read, write, comprehend through listening, and speak fluent English
  • Ability to operate a computer and/or laptop through proficient typing, clicking, and viewing a monitor for extended periods
  • Ability to hand write legibly
Q: Does this count for my patient contact hours for school?
A: We always recommend reaching out to your school to verify as some schools will count the worked hours, and others may not.
Q: What are some of the characteristics of a great scribe?
A:
  • Responsible
  • Confident
  • Mature
  • Punctual
  • Able to multitask
  • Self motivated
  • Good computer skills
  • Intelligent candidate who can work positively and cooperatively amidst a stressful and most unique environment
Q: What are some of the job values of the scribe position?
A: Experienced scribes become fluent in medical terminology, familiar with the breadth of medical illness and how a medical provider examines the patient, which tests are ordered, how medical decisions, differential diagnosis, and patient disposition is made. Thus, Scribes proceed to excel in post-graduate health degree programs. On a personal level, scribes learn to appreciate the complexity, strength and frailty of the human condition and have an opportunity to display compassion and maturity.
Q: How do I apply for a scribe position with ScribeAmerica?
A: Visit our Careers Page and you will find the "Apply Now" link.
Q: What if I have a question that is not on this page?
A: All applicant questions go to APPLICANT@SCRIBEAMERICA.COM