Optimizing Revenue Cycle Management During the Transition to Value-Based Care
Among the first and most important challenges in this changing world is to bridge the traditional gap between patient-facing front ends of practices and business back-ends.
Why Healthcare Executives Are Increasingly Upbeat About Value-Based Care Models
Recent research strongly suggests that both healthcare executives and payers are becoming less worried and more optimistic about shedding traditional fee-for-service contracts and assuming financial responsibility for better outcomes.
How Chatbots Improve Patient Engagement and Satisfaction
Using artificial intelligence, sophisticated bots are smart enough to identify a range of questions and prompts, and respond accordingly.
Best of
Optimize Documentation
Patient Experience
Provider Efficiency
Care Management
Medical Scribes
Navigation Services
Revenue Cycle Management
Urgent Care
Case studies
Blog posts
No posts found.
Will Washington Follow Through on Promise to Roll Back Regulatory Requirements on Physicians?
How Business Principles Can Improve Operating Room Efficiency
case study
How Business Principles Can Improve Operating Room Efficiency
Why Patients are Avoiding Care and What You Can Do About it
case study
Why Patients are Avoiding Care and What You Can Do About it
Are Value-Based Payments Unfair to Some Providers?
case study
Are Value-Based Payments Unfair to Some Providers?
The Challenge of Creating Secure Patient Portals
Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.
Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.
AI Chatbots
We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.
Revenue Cycle Management
Transition Revenue Cycle Management into the modern age with a suite of software tools that will transform your billing and coding processes. Transact at lightning speed, with increased transparency and decreased siloes. The QueueLogix software application seamlessly integrates with existing EMRs to ensure the clinical activities and back-office operations are well aligned, monitored and successful.
Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators asses their schedules, and ensure appointment compliance.
Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer emergency medicine, outpatient, hospitalist medicine and other scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.