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Medical Scribes as an Input in Healthcare Production: Evidence from a Randomized Experiment
New study finds medical scribe usage in the emergency department decreased physician overtime, patient wait times, and increased relative value units per emergency room shift. The experiment was conducted to determine the impact of medical scribes on physician productivity.
Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.