Category “General”

How Medical Scribes Boost Productivity, Revenue and Satisfaction

In a recent essay in The Atlantic, Rena Xu, a resident physician in Boston, illuminates the healthcare burnout crisis by analogizing a young chef at an upscale restaurant. Her talented young chef is ambitious and plenty capable, but things just keep getting tougher. For one thing, older chefs are retiring faster than new…

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Posted In: Future of Healthcare, General, Life as a Scribe, Quality, Efficiency, Utilization On: Tuesday, 14 August, 2018

The Vital Importance of Managing Online Reviews

Online reviews for physicians and hospitals aren’t always fair or accurate. They can also be wildly inconsistent from website to website. But they’re important. And getting more important all the time. The numbers are compelling. Large percentages of patients are looking for information online and basing their healthcare decisions on…

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Posted In: Future of Healthcare, General, Quality, Efficiency, Utilization On: Tuesday, 7 August, 2018

The Promise and Obstacles of Telehealth

Can telehealth enhance patient experience, reduce costs, and improve population health? In other words, is it the quintessential answer to the 21st century’s “Triple Aim” of health care delivery? As technology marches forward, and the reimbursement landscape shifts away from traditional fee-for-service care, the potential to effectively treat patients in…

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Posted In: Compliance, Future of Healthcare, General, Quality, Efficiency, Utilization On: Tuesday, 17 July, 2018

Will Washington Follow Through on Promise to Roll Back Regulatory Requirements on Physicians?

$75 million and more than 2 million hours of administrative work. Those are the savings CMS administrator Seema Verma is promising providers over the next two years, based on a proposed new rule that among other things ditches the term “meaningful use” and replaces it with “promoting interoperability.” The almost 1900-page rule follows a…

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Posted In: Future of Healthcare, General On: Tuesday, 3 July, 2018

The Challenge of Creating Secure Patient Portals

Patient portals are changing the way patients think about and access health care. Along with messaging their physicians, patients can now use portals to schedule appointments, access lab results, fill prescriptions, view their health records, update their demographic information, access discharge and medication instructions, and pay their bills. In some…

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Posted In: CareThrough, Future of Healthcare, General, Quality, Efficiency, Utilization On: Tuesday, 22 May, 2018

Why Large Hospital Systems are Investing in Outpatient Facilities

The bets are enormous. Advocate Health Care, the largest hospital network in Illinois, has put up about $700 million in the last five years. Tenet, a 77-hospital system headquartered in Dallas, is expected to put down more than $1.9 billion. And Nashville-based HCA Healthcare, which owns 172 hospitals, is going all in with…

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Posted In: Future of Healthcare, General, Quality, Efficiency, Utilization On: Tuesday, 3 April, 2018

How 5 Minutes Can Make a Huge Difference in Patient Satisfaction Scores

How much effort does it take to improve patient-satisfaction scores and ensure that reimbursements won’t be negatively impacted? Not much, it seems, regardless of whether you think such scores are more likely to reflect quality of care or mere manipulation of patient perception?   Immersed in empathy The most recent splash in this area…

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Posted In: General, Life as a Scribe, Quality, Efficiency, Utilization On: Tuesday, 27 March, 2018
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