The Standard in professional scribe training and management

Hospital

Hospitalist

Your Hospitalist Practice

Your Hospitalist PracticeEvery hospital practice is unique and we at ScribeAmerica understand that, so our company conforms to the specific characteristics of your workplace. Twenty-four hour coverage is available; you may also have as many scribes as you wish for overlapping physician coverage. And yes even holidays get covered. New EHR? We will train and orient all new hires to your specific medical documentation.


 

 

Integration

Here we work with you to help identify your current deficiencies, get connected with your billing company to find out how we can benefit you the most, and optimize the EHR use and workflow at your facility.

Recruitment

Through our sophisticated and proprietary national recruitment resources, our experienced project leaders will identify and hire the most qualified personnel possible in your unique region of the country. Though some regions might be impossible for other companies, our status as the industry leader makes us the most desirable choice for medical scribes in every market in the country. This allows us the luxury of selecting only the best applicants, and graduating only those who meet our highest standards for excellence in professional medical documentation.

 

Scribe Training

Scribe TrainingOver the years, patient, physician and scribe feedback have shaped the process by which ScribeAmerica trains prospective medical scribes. By offering a competitive salary and unique medical experience, a job at ScribeAmerica is very appealing to local pre-medical college students and recent graduates. The scribe training program consists of three distinct steps: Step 1 is a demaning 2-week classroom training and orientation course designed to get the medical scribe "up to speed" for his or her first day of initial collaboration with the hospitalist. Step 2 is a supervisory period during which a highly experienced scribe provides training shifts and offers immediate review and feedback of the new medical scribes work. Step 3 is continuous, and consists of regular re-assessments that provide for indefinite and constant review of the scribe's effectiveness and allows the scribe to always keep up-to-date with a dynamic workplace environment. In all, each scribe receives a minimum of 120 hours of training and may receive much more depending on the scenario.

 

The Advanced Scribe Training Program (approx 120 hours per scribe)

 

Step 1:
Orientation
(2 weeks)
Step 2:
Supervisory Period
(minimum 6 days)
Step 3:
Periodic Re-assessment
  • Medical Terminology
  • System Based Videos
  • Audio Exercises
  • HIPAA/PHI Compliance
  • Documentation For billing and medicolegal liability
  • Professional Appearance
  • Case Presentations
  • Final Examination
  • One-to-one Personal Clinical Training
  • Real-time Chart Review and Corrective Feedback
  • Advanced Efficiency and Patient Tracking Training
  • Core Measures and PQRI Documentation
  • Clinical Performance Final Assessment
  • Quality Assurance Program and Continuing Scribe Education
  • Monthly Evaluations and Performance Assessments
  • Monthly Provider-to-Scribe Satisfaction Reporting
  • Charting Review and Deficiency Log

 

Implementation

ImplementationDepending on the initial size of the program, implementations are typically complete in 1-4 months. Once training is complete, every scribe will have a 90-day probation period when your group as well as ScribeAmerica can evaluate these individuals to ensure success.

Monthly or bi-monthly meetings will follow to keep the workforce up to date with changes in the department. You may have as much or as little participation as desired. Positive or negative comments and suggestions can be addressed directly to a ScribeAmerica officer. This is done to ensure your complete satisfaction. We have found that this type of reinforcement avoids any expectation that the hospitalist is somehow responsible for managing their medical scribes. You've hired us to do the leg-work; you can enjoy all the benefits of a professionally managed medical scribe program without any of the headache of managing your own scribe staff.